Head of People

Summary

Join Maze, a Series B-funded startup building the future of product research for modern teams, as an experienced Head of People to lead the People function and drive the roadmap.

Requirements

• Proven experience leading People Operations in a scaling startup
• A track record of scaling organizations from 100 to 500 employees in a fully remote environment
• Adept at scaling all areas of the People team and aligning people initiatives with business objectives while partnering closely with executives
• Exceptional relationship-building, collaboration, and influencing skills
• Ability to build strong relationships and collaborate effectively across teams and levels
• You excel at influencing senior stakeholders and driving alignment on key initiatives, creating a culture of trust and open communication
• Proven change management expertise
• Demonstrated success in leading and managing organizational change by implementing new processes and cultural shifts to enhance clarity, performance, and alignment
• Skilled at guiding teams through transitions and ensuring smooth adoption of programs and workflows to achieve long-term success
• Extensive experience working with global teams across the U.S., Canada, and Europe, with a deep understanding of cultural dynamics and how to foster collaboration in a fully remote environment
• Expertise in navigating international compliance and employment laws, ensuring consistent alignment of policies and processes with legal requirements
• DEI expertise
• Strong background in driving Diversity, Equity, and Inclusion initiatives, embedding DEI principles across recruitment, talent development, and people functions
• Fostering a fair and inclusive work environment
• Data-driven mindset
• Experience optimizing people programs by using metrics and KPIs to measure and enhance effectiveness
• Skilled in data analysis to inform decision-making and continuously improve processes like performance reviews, engagement surveys, and organizational design

Responsibilities

• Lead and scale the People team
• Develop and execute the People team’s strategic roadmap, setting and tracking goals while planning the team’s future direction and initiating the change process to achieve it
• Manage a team of two (a Recruiter and a People Operations Manager), providing both an inspiring vision and clear definition of roles and responsibilities to ensure alignment and success
• Serve as the voice of the People team in e-team meetings, ensuring input and buy-in for new people initiatives
• Present and analyze key people metrics, keeping the e-team informed and aligned on progress and priorities
• Lead the recruitment team: streamline processes for pipeline tracking, headcount planning, and establishing a clear source of truth in collaboration with your stakeholders
• Ensure effective cross-functional collaboration and maintain visibility across all recruitment activities to meet hiring targets and ensure roles get filled by their designated hire dates
• Partner closely with people managers, coaching them through challenges and educating them on best practices and people programs
• Enable managers to become effective leaders and coaches for their teams, fostering a culture of performance and growth
• Oversee, review, and continuously improve People tools, programs, and processes, including performance reviews, engagement surveys, development plans, succession planning, and organizational design
• Develop and implement people metrics with a consistent reporting cadence to drive data-informed decision-making
• Drive initiatives that foster a diverse, inclusive, and equitable workplace, ensuring that DEI principles are embedded in all People team programs
• Promote a culture where all employees feel valued and empowered to contribute their best
• Cultivate a connected remote work environment by promoting a culture of collaboration, communication, and performance across distributed teams

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
• Life and Disability Insurance, 100% of the team member premium paid
• Flexible time off
• Meaningful equity
• Company retreats, fully paid for by Maze
• New MacBook (laptop), paid for by Maze
• Paid Family leave: 16 weeks for birth or adoptive parents
• $500/month to be used for dependent health insurance coverage
• $1,500 remote work setup fund to ensure you can set up a productive work space
• Flexible work schedule where you manage your own working hours
• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• Virtual social engagements randomly throughout the year
• SWAG, we have some really cool swag
• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more