Head Of Sales

Summary

Join Paradox, a rapidly growing EdTech company, and become a key player in building a massive, impactful organization. As Head of Sales, you will be responsible for driving significant revenue growth, building and leading a high-performing sales team, and fostering collaboration across departments. This full-time position offers remote work flexibility from Dubai, Lisbon, or your home office. French and English fluency is required. The role demands a strong leadership background, analytical skills, and a passion for sales excellence. Paradox offers a unique culture focused on growth, impact, and well-being, with numerous benefits including flexible hours, remote work options, professional development opportunities, and a supportive team environment.

Requirements

• Have at least 5 years commercial experience in B2C with an extraordinary track record
• Have led teams of Sales but still loved to be hands-on
• Be passionate about sales and influence, constantly train yourself to improve your sales, influence and negotiation skills
• Excel in sales (especially the sales of high-ticket sales), know when to speak, when to listen and guide customers through their decision-making process
• Master and like modern tools and be comfortable with building processes
• Be charismatic, have a strong ethic and a profound sense of humility
• Be obsessed by performance, having ambitious goals and giving everything to achieve them
• Love people deeply: Be interested in others and know how to create a link very easily
• Be obsessed with excellence, always strive to do better
• Be organized and think out of the box
• Be cool under pressure
• Be a Drive & Problem Solver: be ambitious, work hard because you love it, own things and get them done
• Prioritize Growth over Ego: be eager to learn, and receive hard feedback to grow. Let others speak and seek to understand their viewpoints. Be comfortable in conflict: at ease with defending your case with facts, until we find what’s right for the vision of the company
• Possess tech and product savviness
• Have no secrets for growth and digital marketing
• Be a native French speaker
• Be fluent in English

Responsibilities

• Contribute to Business Forecasting and define and execute a winning Sales Strategy
• Collaborate with cross-functional teams (Marketing, Product, and Operations) to align sales strategies with overall business goals and market opportunities
• Analyze market trends, customer insights, and competitive landscape to identify key growth areas and refine go-to-market approaches
• Develop, manage, and optimize sales processes and funnels, ensuring scalability and efficiency in customer acquisition and retention efforts
• Set and monitor OKR to track the success of sales initiatives, adjusting tactics to meet revenue and growth targets
• Leverage data-driven insights to forecast sales outcomes accurately, ensuring alignment with financial and operational planning
• Attract, find and hire great talents & Lead your Sales Dream team to Excellence & Performance
• Build a recruiting agency within Paradox and source talents in your own network
• Be proactive to create a machine to attract talents
• Engineer the “Sales Hiring Formula”: Uncover the characteristics of successful sales and marketers for our product portfolio
• Develop sales targets, objectives & incentives for each team member
• Accountable for achieving and exceeding the business’s sales targets, generating targeted revenue, and controlling sales expenses
• Define the right Commission structure for the team
• Ensure the CRM is properly filled with the right amount of information
• Create a culture of Performance & Feedback within the team while reinforcing our culture and values
• Drive Sales excellence by nailing personae, evolving the Sales pitch relentlessly and contributing to Sales Enablement material
• Develop a deep understanding of target customer personas through market research, user data, and feedback, ensuring the sales approach resonates with diverse audience segments
• Continuously refine and optimize the sales pitch, tailoring it to different customer personas to maximize engagement, conversion rates, and overall sales effectiveness
• Collaborate with Product, Marketing, and Customer Success teams to ensure that the sales pitch and messaging align with product offerings, customer pain points, and market positioning
• Create and maintain comprehensive Sales Enablement materials (e.g., pitch decks, case studies, product demos, objection-handling guides) to support the sales team in effectively communicating value propositions
• Foster feedback loops with Product and Marketing to develop game changing offers and initiatives
• Establish regular communication channels between Sales, Product, and Marketing teams to share insights on customer needs, preferences, and pain points
• Collaborate with the Product team to provide actionable feedback on product features, usability, and customer demand, influencing product roadmap decisions
• Work closely with Marketing to align messaging, campaigns, and promotions based on real-time sales data and customer interactions, ensuring maximum impact in go-to-market strategies
• Gather and analyze feedback from the sales team on market trends and competitor offerings, delivering insights that help shape compelling, differentiated offers
• Participate in the creation of innovative offers and pricing strategies, combining input from Product and Marketing to attract new customers and improve retention rates
• Facilitate regular brainstorming and feedback sessions with cross-functional teams, promoting agility and responsiveness to market shifts and customer feedback
• Being accountable for Sales Ops & Rev Ops, streamline processes, ensuring alignment across sales, marketing, and finance functions
• Ensure accurate sales data management and reporting, leveraging CRM systems and analytics tools to track performance metrics, revenue forecasts, and pipeline health
• Optimize sales processes and workflows to improve efficiency, reduce friction in the buyer journey, and ensure scalability as the business grows
• Align sales strategies with overall revenue goals, ensuring consistency in forecasting, budgeting, and long-term planning
• Leverage RevOps insights to identify bottlenecks and opportunities in the revenue lifecycle, implementing data-driven improvements to enhance sales performance
• Implement and manage incentive programs, quotas, and compensation structures in collaboration with HR to drive engagement and ensure alignment with business objectives

Preferred Qualifications

Personal interests in personal development / coaching / professional growth / education / edtech / teaching / edutainment

Benefits

• Flexible working hours
• Remote work culture from day one with the freedom to work from wherever you want
• Magnificent offices in Dubai and Lisbon
• Standing desks paid by the company, if you live far from our offices
• Macbook: to be the most efficient in your work
• 350€ per year paid by the company to take care of yourself (for your gym, or dance class or whatever make you feel great)
• 150€ per year paid by the company to boost your knowledge (books, education)
• 1:1 coachings: a Paradox coach supporting you personally or professionally to live your best life
• Team buildings