Head of Sales

Summary

Join a fast-growing international staffing agency as a Sales & Account Management Leader, where you'll manage teams across Sales, Account Management, and Client Success. You'll be responsible for leading and managing the sales team, overseeing account management, setting clear goals and KPIs, ensuring team alignment, and managing a fully remote team across multiple time zones. You'll also own the end-to-end client journey, ensuring smooth onboarding, consistent communication, and high retention. Additionally, you'll report directly to the CEO with actionable insights on sales performance, client health, and expansion opportunities, and collaborate with other teams to build scalable and efficient client-facing processes.

Requirements

• 6+ years of experience in client-facing roles within the staffing or b2b services/saas
• Proven experience managing sales teams and account managers —ideally across multiple regions
• Experience leading remote teams and creating strong team culture across time zones
• You’re a strong leader —clear, encouraging, and direct. People love working with you and learning from you
• You have perfect spoken and written English and can communicate with U.S.-based clients like a pro
• You’re numbers-driven and comfortable working with metrics, reporting, and setting performance benchmarks
• A natural problem solver—you stay calm under pressure and focus on outcomes
• You’re experienced in HubSpot or Salesforce and know how to leverage a CRM for visibility, tracking, and team accountability

Responsibilities

• Lead and manage our sales team focused on top-of-funnel activities like outbound outreach, cold calls, and initial client scoping
• Oversee our account management team to ensure excellent client service, retention, and growth after deals are closed
• Work with our client success associate to build out a more evolved, stable function
• Set clear goals and KPIs for both teams, and coach team members to consistently hit and exceed them
• Ensure alignment between sales, account management, recruiting, and operations teams
• Manage a fully remote team across multiple time zones with clarity, structure, and empathy
• Own the end-to-end client journey—from first touch to long-term partnership
• Ensure smooth client onboarding, consistent communication, and high retention
• Serve as a strategic advisor to key clients, supporting them with insights and helping them grow their teams with confidence
• Troubleshoot client escalations and resolve issues proactively and professionally
• Report directly to the CEO with clear, actionable insights on sales performance, client health, and expansion opportunities
• Monitor data and metrics across the sales and account management funnels to drive decisions and forecast growth
• Use HubSpot to manage pipelines, track client communication, analyze conversion data, and ensure CRM hygiene across teams
• Collaborate with marketing, recruiting, and operations to build more scalable and efficient client-facing processes

Preferred Qualifications

• Familiarity with other tools like ATS platforms (Ashby), Slack, Notion, ClickUp and Google Workspace
• You’re someone who wants to grow into a VP of Sales or a VP of Revenue (one day, managing marketing as well)
• You’re good with hopping on a plane every now and then—to meet clients, pitch at conferences, or spend time with the team