Human Resources Administrative Assistant

Summary

Join the OTIP Group of Companies (OGC) as an Employee Experience Administrative Assistant and provide high-level administrative and operational support to the Employee Experience Leadership Team and department. Ensure smooth execution of Employee Experience programs, facilitate internal communications, and contribute to a positive employee experience. Responsibilities include providing administrative support, delivering exceptional customer service, managing the department inbox, administering the employee recognition program, and supporting key HR programs. You will also assist with onboarding, coordinate payroll administration, audit employee records, and contribute to process improvements. The ideal candidate possesses a post-secondary education, 1-2 years of office administration experience, superior time management and organizational skills, and exceptional communication skills. The ability to communicate in French is an asset. OGC offers a rewarding salary, bonuses, industry-leading group benefits, a defined benefit pension plan, and professional development opportunities.

Requirements

• A post-secondary education in a related field
• A minimum of 1 -2 years’ experience in office administration
• Superior time management and organizational skills to manage competing priorities and remain calm under pressure
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders
• The ability to work independently with a high degree of confidentiality

Responsibilities

• Provide administrative support to the Employee Experience team as required
• Deliver exceptional customer service by responding to employee inquiries with professionalism and accuracy
• Manage the Employee Experience department inbox, triaging and responding to emails, escalating issues as needed
• Administer the employee recognition program, including processing requests and coordinating service milestone celebrations with external vendors
• Provides administrative support to key HR programs including the employee education program, corporate employee sponsorship, employee recognition program for years of service, dependent life sponsorship, active living and employee life events
• Provide administrative support to Employee Experience-led committees, including scheduling, agenda preparation, expense tracking, invoice processing, and event participation
• Assist with onboarding activities for new employees, ensuring timely completion of documentation and orientation materials
• Coordinate the administration of the bi-weekly payroll, including form collection, uploading to third party providers, pension portal updates, etc
• Audit employee records in the Human Resources Information System (HRIS) and collaborate with payroll to resolve discrepancies and ensure data integrity
• Contribute to continuous improvement by identifying process enhancements and supporting special projects as assigned

Preferred Qualifications

The ability to communicate in French is considered an asset

Benefits

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement