Implementation Project Manager

Summary

Join Restaurant365 as the Manager of Implementation Project Managers and lead a team driving the success of onboarding projects. You will mentor and coach your team, establish best practices, oversee multiple projects, and collaborate with cross-functional teams. This role requires strong leadership, project management expertise, and exceptional communication skills. The ideal candidate will have 3+ years of team leadership experience and a proven track record in implementation management. Restaurant365 offers a competitive salary, comprehensive benefits, and a dynamic work environment.

Requirements

• 3+ years of team leadership/management experience
• Proven track record in implementation management with demonstrated success in project completion
• Comprehensive knowledge of R365 implementation methodologies
• Exceptional communication and interpersonal skills
• Strong leadership abilities with a focus on teaching and coaching
• Excellence in organization and time management
• Demonstrated ability to work independently and make strategic decisions

Responsibilities

• Lead and mentor a team of Implementation Project Managers, providing guidance, support, and professional development opportunities
• Establish and maintain project management best practices, methodologies, and standards across the implementation team
• Oversee multiple concurrent implementation projects, ensuring successful delivery within scope, timeline, and budget
• Drive continuous improvement initiatives for implementation processes and team performance
• Collaborate with cross-functional teams including Sales, Product, and Customer Success Managers to optimize project delivery and customer satisfaction
• Provide strategic guidance on complex implementations and risk mitigation
• Monitor team performance metrics and implement strategies for improvement
• Conduct regular performance reviews and provide constructive feedback to team members
• Serve as an escalation point for complex technical or customer-related issues

Preferred Qualifications

• PMP certification or other relevant project management certifications
• Microsoft certifications or similar technical credentials
• Experience in restaurant industry software implementations
• Bachelor's degree in Business, Computer Science, or related field

Benefits

• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives