Inside Sales Account Manager

Summary

Join Skillsoft Global Knowledge as an Inside Sales Account Manager to drive revenue growth in the Instructor-Led Classroom training business. This role focuses on expanding within the existing educational customer base. You will be responsible for selling various products, managing the portfolio on partner portals, and achieving sales quotas. Success requires building relationships with key decision-makers, navigating complex organizations, and utilizing provided sales tools. The position offers a competitive salary and benefits package. Skillsoft empowers organizations and people through transformative learning experiences.

Requirements

• 5+ years successful sales experience and Bachelor's Degree preferred
• Experience and knowledge of solution-based selling
• Tenacious in building new business relationships while securing customer loyalty to becoming their Trusted Advisor
• Adept at exceeding sales quotas and driving growth of company revenues
• Understanding of University/College industry sales of Instructor-led portfolio line directly to educational customers
• Ability to navigate through complex organizations and sell to multiple decision-makers

Responsibilities

• Responsible for selling and closing business for all types of products that Global Knowledge Skillsoft offers, including Open Enrollment, Subscriptions and Prepays
• Ensure our portfolio is well managed and present on our partner portals
• Achieving targeted new pipeline, sales activity, and quota goals on a monthly, quarterly, and annual basis for assigned territory
• Establish and grow a Global Knowledge and Skillsoft presence within a set list of accounts or region
• Utilize provided tools within a recommended cadence to increase growth within accounts and the territory as whole. These include Sales Intel, LinkedIn, CRM, Spend Reports, Sales Plays, etc
• Determine customer business drivers and objectives
• Effectively use the CRM for pipeline development, activity management, opportunity management and forecasting
• Collaborate with Talent & Development (T&D) Account Executive to sell within a shared set of customers
• Execute high attention to detail when processing orders and payments for course/product enrollments
• Establish personal relationship with key decision makers within account base
• Determine budget requirements within accounts
• Respond to activities and creating follow up tasks in a timely manner
• Collaborating with other groups/departments
• Creating an effective “hand off” system to Customer Success Manager to ensure that customers are onboarded and taken care of post-sale
• Assisting with customer issues and requests as needed

Preferred Qualifications

IT/Business Training industry and IT Cybersecurity, Cloud, Data Analytics selling knowledge/experiences preferred

Benefits

Medical, dental, vision, and paid time off