Install Base Account Manager

Summary

Join Sinch as an Install Base Account Manager to drive sales growth within our existing customer base. You will collaborate with Sales and Support leadership, leveraging Sinch's diverse product portfolio to expand and renew customer accounts. This role involves managing key accounts, conducting regular reviews, proactively identifying new opportunities, and forecasting account growth. Success requires a proven track record in technology sales, experience managing existing accounts, and exceeding quotas. Sinch offers a comprehensive benefits package including competitive medical, dental, and vision plans, retirement options, paid time off, flexible remote work, parental leave, and opportunities for community involvement.

Requirements

• 3+ years selling technology (SaaS preferred)
• Experience leading existing accounts (AE with existing accounts, AM, or CSM w/ expansion quota)
• Consistent track record of exceeding quota
• Experience handling high-velocity sales process
• History of career advancement
• Highly technical (relative to the average salesperson)
• Able to navigate complex organizational structures
• Experience using Excel/Google Sheets
• High-velocity sales experience
• Polished
• Strong communication skills
• Salesforce or other CRM experience
• High energy
• Results oriented
• Ability to learn something new
• Experience working in a fast paced, high-level collaborative environment and promoting a teamwork mentality

Responsibilities

• Maintain relationships with accounts with MRR of 1k-50k
• Conduct monthly & quarterly account reviews
• Prospect into existing accounts to proactively find new opportunities
• Cross-sell/up-sell the product portfolio
• Manage a high-velocity sales funnel
• Lead the customer lifecycle journey
• Forecast account growth on a monthly basis

Preferred Qualifications

History of selling to developers

Benefits

• Comprehensive market competitive medical, dental, and vision plans
• A variety of supplemental plans including access to telehealth for all participants
• Free virtual counseling resources through our global Employee Assistance Program
• Roth and Pre-tax 401(k) options including an employer match for all participants
• Generous paid time off program
• Paid parental leave and family planning support
• Flexible remote work offerings
• Paid time off to support a volunteer program of your choice