Instructional Design and Content Development Manager

Summary

Join Uberall as an Instructional Design & Content Development Manager and design and develop engaging learning materials and training programs for our global team. You will collaborate with subject matter experts, sales, and customer success teams to create e-learning modules, workshops, and other resources. Leverage your instructional design expertise to ensure content aligns with various learning styles and supports both new hires and tenured employees. Manage the Learning Management System (LMS), track performance metrics, and continuously improve training programs based on feedback. This role requires strong collaboration, communication, and project management skills. Uberall offers a flexible work environment, competitive compensation and benefits, and opportunities for professional development.

Requirements

• Bachelor’s degree in Instructional Design, Education, or a related field (Master’s preferred)
• Proven experience (3-5 years) in instructional design, preferably in a corporate or sales environment
• Proficiency with e-learning development tools (Articulate, Captivate, or similar) and experience with LMS platforms
• Strong project management skills with the ability to manage multiple projects simultaneously
• Excellent collaboration, communication, and stakeholder management skills

Responsibilities

• Create and design training content, including e-learning modules, workshops, certifications, and micro-learning experiences tailored to different roles (BDRs, AEs, CSMs, etc.)
• Implement instructional design methodologies (ADDIE, SAM, or similar) to develop high-impact learning experiences
• Ensure learning content is structured in a way that supports various learning styles (visual, auditory, kinesthetic) and provides an optimal learning experience for remote and hybrid work environments
• Collaborate with SMEs and enablement teams to transform complex product, sales, and customer success knowledge into engaging, user-friendly materials
• Create a variety of learning resources such as guides, videos, interactive activities, assessments, and job aids that align with business goals
• Maintain and update content regularly to reflect changes in products, sales methodologies, or business processes
• Manage the LMS platform, ensuring content is organized, easy to navigate, and accessible to all team members
• Track and analyze usage and performance metrics for training programs to ensure they meet learning objectives and identify areas for improvement
• Partner with sales enablement, product teams, customer success, and leadership to ensure learning programs align with broader company initiatives
• Facilitate feedback loops with learners and stakeholders to improve content relevance and delivery
• Stay up-to-date with the latest trends and best practices in instructional design, adult learning theory, and e-learning technologies
• Continuously iterate and improve training programs based on learner feedback and business needs

Benefits

• A mission with meaning and purpose
• A truly human culture
• Flexibility to fit your lifestyle
• A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP
• Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team
• Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location
• All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know
• Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning
• Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know