XO team is hiring a
IT Sales Account Executive, Remote - India

Summary

The job is for a Remote Sales Account Executive at Base8, a technology and business consulting company. The role involves handling client accounts, identifying new sales opportunities, building relationships with clients, attending meetings, explaining products, providing customer service, setting timelines and budgets, monitoring sales performance metrics, offering after-sales support, resolving complaints, organizing data in CRM software, creating sales reports, providing feedback to the Sales department, collaborating with Account Executives, closing leads, and staying updated with industry trends.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field
• Must have worked into IT Sector or into service provider company
• Working experience of 4+years as a Sales Account Executive, or a similar role in the Sales industry
• Sound experience in handling international customer and sales will be advantageous
• Ability to communicate with clients efficiently
• Knowledge and experience of using Customer Relationship Management (CRM) software
• Extensive understanding of sales performance metrics
• Ability to solve problems promptly
• Good negotiation and analytical skills
• Outstanding interpersonal and organizational skills
• Ability to work in a team environment
• Ability to manage and handle multiple tasks
• A sharp eye for details for accuracy

Responsibilities

• Handling and managing clients' accounts
• Identifying new sales opportunities to secure deals
• Building healthy relationships with new and existing clients
• Attending meetings with clients and understanding their needs
• Explaining products to the prospective customers
• Providing excellent customer service and customer satisfaction
• Setting timeline and budget constraints
• Monitoring and analyzing sales performance metrics and KPIs
• Offering after-sales support to the clients
• Resolving customer's complaints and issues in a professional manner
• Organizing data in the Customer Relationship Management software
• Creating sales reports and presenting them to the higher management
• Providing feedback to the Sales department to improve the processes
• Working in collaboration with the Account Executives
• Closing the leads generated by the Sales department
• Staying updated with the marketing trends in the industry