Junior Systems Administrator

Summary

Join Keypath's new APAC IT division as a Junior Systems Administrator and be part of a dynamic team building a new IT infrastructure from the ground up. This role involves assisting in the design, maintenance, and monitoring of corporate computer and network systems, supporting user onboarding and offboarding, and managing day-to-day server/desktop operations. You will evaluate and recommend new technologies, implement IT initiatives, and develop best practice guidelines. The position requires a Bachelor's degree or equivalent experience, fundamental knowledge of computer systems and network security, and experience supporting Asia-Pacific users. Keypath offers a flexible work environment with remote options, health and wellbeing programs, learning and growth opportunities, and various employee-led initiatives.

Requirements

• Minimum of a Bachelor’s degree or 3 years of equivalent work experience
• Computer system and network security fundamentals and administration
• Basic understanding of ITIL (Information Technology Infrastructure Library)
• Experience supporting Asia-Pacific users using onsite and remote support technologies
• Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point
• Demonstrated ability to create and maintain system documentation
• Basic experience with networking, Windows, web servers, virtualization, cloud computing, capacity planning, security, and problem-solving
• Experience with Microsoft Windows Server and desktop operating systems

Responsibilities

• Assist in the design, build, maintenance, and monitoring of corporate computer & network systems
• Evaluate and recommend new technologies, as needed
• User onboarding and offboarding tasks
• Manage day-to-day server/desktop operations and Help Desk requests
• Provide assistance for project-related tasks
• Implement IT Infrastructure initiatives and enhancements using best practice guidelines
• Develop and evolve best practice guidelines for new technology and security

Preferred Qualifications

• Familiarity with Microsoft Azure and Microsoft 365 administration
• Work effectively in a fast-paced environment and adapt to changing priorities
• Contribute to a fun-at-work and creative team culture
• Think logically and be able to articulate thoughts in a clear, concise manner
• Take ownership of assignments and see them through to completion
• Know when to ask questions or ask for help
• Quickly learn and adapt when dealing with unfamiliar systems and applications
• Be able to communicate clearly and effectively with managers and co-workers
• Be willing to go the extra mile to get the job done, including occasional overtime

Benefits

• Opportunity to work in office, hybrid or remotely
• All the necessary equipment for success including laptop
• Access to health & wellbeing programs including an Employee Assistance Program and Mental Health Days
• Learning & growth opportunities including access to LinkedIn Learning, Career Development Programs and Learning Labs
• Employee led Initiatives such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely