Key Account Manager

Summary

Join Juul Labs and contribute to their mission of transitioning adult smokers away from combustible cigarettes. This Key Account Manager role focuses on developing and implementing business strategies for retail chains in the Midwest and Western US. You will directly manage retail relationships, negotiate contracts, collaborate with internal teams, and develop custom retail programming to drive sales. Success requires strong sales leadership, advanced business development skills, and excellent communication. The position involves significant travel (60%+) and requires experience working remotely. Juul Labs offers a competitive salary and benefits package.

Requirements

• Previous experience working remotely and ability to travel 60%+
• Bachelor's Degree in Business or related field
• Key Account Sales experience, preferably in the consumer products industry
• Proven sales leadership ability with advanced business development skills
• Excellent verbal/written communication skills (French and English). In addition to Region VP and Directors, communication to internal and external sales teams is critical to success in this role
• Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
• Highly self-motivated, results oriented, and ability to drive category leadership sales execution
• Strong internal and external customer orientation with the ability to succeed in a team environment
• Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry
• Proven track record of successful management in c-store channel with multi state operating retailers

Responsibilities

• Directly manage the day to day retail relationship, promotional sell in, special projects, contract negotiation and distribution channel relationship in key account workload
• Work across internal departments to resolve any and all customer issues
• Collaborate with the Trade Marketing and Category Leadership team to develop custom Chain Retail Programming to drive rate of sale and incremental product placement within these retail chains
• Develop and deliver successful retail programming partnerships that maximize ROI sales budget management in mind
• Effectively communicate with internal departments & retail customers to develop & execute sales strategies
• Work with internal departments to renew Retail Partner contracts
• Routine management of sales execution and compliance of agreements/contracts with retail chain accounts

Preferred Qualifications

• Advanced Degree in Business or related field
• Industry experience in Tobacco or Vaping categories
• Sales and/or Trade Marketing Management experience
• Understanding the JUUL customer and vapor industry

Benefits

• Equity and performance bonuses
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses