Senior Product Operations Manager

Summary

Join Deel, a global leader in international payroll and compliance, and lead impactful cross-functional projects. You will manage and develop high-performing teams, driving data-informed decisions and prioritizing product challenges. This role requires 7+ years of experience in product operations, including 2+ years managing teams, and expertise in project management, data analysis, and operational optimization. You will leverage your strong communication and problem-solving skills to build and streamline operational processes. Deel offers competitive pay, benefits, and perks, including provided computer equipment, stock grant opportunities, remote work flexibility, and WeWork access where available.

Requirements

• 7+ years of experience in product operational roles, with 2+ years managing and scaling high-performing teams
• A proven track record of inspiring, mentoring, and driving accountability within a team
• Ownership Mindset and Collaborative Leadership: Ability to own projects end-to-end while empowering your team to take initiative and drive results collaboratively
• Exceptional Project Management Skills: Strong experience in managing cross-functional projects with clear structure, organization, and stakeholder alignment
• Data-Driven Decision-Making and Strategic Insight: Proficiency in data analysis tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and the ability to guide your team in turning insights into impactful decisions
• Empathy and User-Centric Thinking: Deep empathy for users and the ability to instill a user-first mindset across your team
• Operational and Process Optimization Expertise: Experience designing and implementing systems and processes that enable teams to scale and operate efficiently
• Technical Knowledge and Problem-Solving Skills: General familiarity with software development processes, with experience in building payroll systems as a significant advantage
• Strong Communication and Presentation Skills: Superior ability to communicate complex ideas clearly, whether mentoring your team or presenting to stakeholders
• Fast-Paced Tech Environment Experience: Demonstrated ability to lead and thrive in a dynamic, product-driven tech environment

Responsibilities

• Own Cross-Functional Projects with Team Leadership: Lead large, impactful cross-functional projects, collaborating with diverse teams and stakeholders to deliver measurable outcomes
• Lead and Manage High-Performing Teams: Manage and develop a high-performing team, empowering them to excel and grow
• Drive Data-Informed Decisions and Prioritization: Guide your team in gathering, analyzing, and prioritizing product-related challenges
• Hands-On Problem Solving and Team Execution: Lead by example, diving into challenges alongside your team
• Root Cause Analysis and Solution Design: Coach your team to identify root causes of complex issues and architect solutions
• Build and Streamline Operational Processes: Oversee the design and implementation of operational systems and workflows

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available