Manager, Sales Enablement

Summary

Join Lightspeed as a Manager, Sales Enablement in North America! Lead a team of three, overseeing onboarding, training, coaching, and performance initiatives to boost sales team productivity. Partner with Sales Leadership, Revenue Operations, Marketing, and Product teams to equip go-to-market teams with necessary skills and tools. Develop and execute enablement strategies aligned with sales goals and revenue targets. Design and deliver onboarding programs, implement learning paths, and build initiatives to improve sales methodology execution. Ensure sales representatives have access to high-quality content and tools. Drive cross-functional initiatives and manage key enablement events. This role reports to the Director of Sales Enablement.

Requirements

• 5+ years in Sales Enablement or a Sales Leadership role, with at least 2 years managing direct reports
• Proven track record of designing and executing impactful enablement programs in a B2B SaaS environment
• Deep understanding of modern sales methodologies (e.g., MEDDPICC, Challenger, SPIN) and sales process best practices
• Experience coaching and developing team members at different stages of their careers
• Strong project management, communication, and cross-functional collaboration skills
• Comfort working with CRM (Salesforce), LMS (Docebo or similar), and sales tech tools (Gong, Highspot, etc.)
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position

Responsibilities

• Lead and coach a high-performing enablement team (2 Sales Enablement Managers + 1 Program Manager), fostering growth, accountability, and collaboration
• Define and drive the enablement strategy for NOAM Retail in alignment with sales goals, revenue targets, and GTM priorities
• Act as a thought leader to the Director of Sales Enablement and Regional Sales Leaders, ensuring enablement initiatives support the division’s broader business objectives
• Design and delivery of onboarding programs that accelerate ramp time and set new hires up for success
• Implement scalable, role-specific learning paths for BDRs, AEs, and Sales Leaders focused on core sales competencies (e.g., discovery, negotiation, closing)
• Build and scale initiatives that reinforce sales methodology and improve execution at every stage of the funnel
• Collaborate with RevOps to monitor key performance metrics, identify skill or process gaps, and drive targeted interventions (e.g., playbooks, coaching programs, certifications)
• Ensure reps have access to high-quality, up-to-date content, tools, and assets that align with customer needs and sales motions
• Partner with Product Marketing to deliver effective product launches and messaging training across the sales organization
• Drive cross-functional initiatives from concept to completion with clear milestones, stakeholder alignment, and KPIs
• Manage the planning and delivery of key enablement events such as monthly enablement themes, pitch competitions, and QBRs

Benefits

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities
• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families