Manager, Sales Operations

Summary

The Manager, Sales Operations at CodaMetrix will be responsible for developing, refining, and maintaining end-to-end sales processes, administering and optimizing the Salesforce CRM system, identifying sales trends, supporting onboarding and training of sales personnel, and generating regular sales reports. The role requires a Bachelor's degree in business, marketing, or a healthcare-related field with 5+ years of experience in sales operations.

Requirements

• Bachelor's degree in business, marketing, or a healthcare-related field
• Proven experience (5+ years) in sales operations, preferably within the healthcare technology industry

Responsibilities

• Develop, refine and maintain end-to-end sales processes that align with our business goals and target market
• Administer and optimize the Salesforce CRM system
• Utilize data-driven insights to identify sales trends, opportunities, and areas for improvement
• Support the onboarding and ongoing training plans for sales personnel
• Develop and execute strategic plans to optimize bookings and customer expansion and drive revenue growth
• Foster strong communication and collaboration between Sales, Marketing, Finance, and other departments
• Collaborate with Sales leadership to develop accurate sales forecasts and track progress toward sales targets
• Participate in the coordination and response to Requests for Proposals (RFPs) from potential clients
• Collaborate with Senior leadership to align Sales Operations with overall company objectives
• Document and maintain Sales processes, workflows, and procedures
• Generate regular sales reports and analyze key performance metrics

Preferred Qualifications

• Management of one or more direct reports in analyst-type role or experience managing consultants/ contractors/ interns on short-term assignments
• Experience building out knowledge database systems such as Responsive/ RFPio
• Experience working with or selling to large academic medical centers and health system accounts

Benefits

• Insurance: We cover 80% of the cost of medical and dental insurance and offer vision insurance
• Retirement: CMX offers a 401(k) plan that eligible employees can contribute to one month after their first day
• Life: We offer employer-paid life insurance and short-term and long-term disability insurance
• Flexibility: We have an unlimited PTO policy so you can take the time you need to relax and rejuvenate
• Learning: All new hires complete our 7-week Fellowship program to learn about each of our departments
• Development: We provide annual performance evaluations and outline a clear path for promotions
• Engagement: We host recurring events like Meditation Mondays, CMX Connections and Socials
• Recognition: We recognize quarterly You've Been Awesome winners and celebrate our team's service milestones