PrismHR is hiring a
Manager, Strategic Partnerships, Remote - Worldwide

Summary

The Director, Strategic Partnerships role at PrismHR is responsible for managing long-term partnerships that add value for customers and generate ongoing growth. The position involves forming deep relationships with external partners, setting annual goals, collaborating on strategies to achieve mutual partner goals, facilitating product feedback, ensuring clear communication and processes across all areas of customer experience, serving as an ambassador for each partner’s offerings, helping partners determine their ideal sponsorship for the annual PrismHR LIVE conference, analyzing growth opportunities, navigating up and down organization as appropriate, assisting with follow through on marketing led programs, providing clear and organized reporting regarding active partners, exploring and recommending new potential partnerships, evaluating technology and insurance partnerships, and coordinating across PrismHR and partner organizations to bring new products to market.

Requirements

• 5+ years of Partner/Channel experience in the Technology industry
• Strong customer success mindset
• Proven ability to hit revenue or lead goals, especially in a channel or partnership scenario
• Capable of building trust quickly to develop and maintain genuine relationships in various environments including in-person, phone, email, and web meetings
• Uses exceptional written and oral communication skills to engage effectively at all levels both internally and externally
• Proven ability to know how, why, and what to prioritize continuously and complete multiple tasks with little supervision
• Flexible and adaptable self-starter with the ability to take ownership and initiative approaching all tasks and projects proactively
• Must have a passion for your work and an ability to apply that passion to both daily tasks and larger, longer term projects
• Collaborative and team-oriented attitude
• Effective problem-solving capabilities
• Must have intellectual curiosity, humility, accountability and a positive approach
• Bachelor’s degree or additional degree(s) preferred

Responsibilities

• Ongoing partner relationship management
• Setting mutually agreed to annual goals with each partner to ensure success
• Collaborating with each partner and the PrismHR team on strategies and tactics to achieve mutual partner goals
• Facilitate product feedback to the PrismHR product team on partner requirements
• Collaborate with the partner and PrismHR team to ensure clear communication and processes across all areas of customer experience, including implementation, training, ongoing customer support and success, and growth
• Serve as ambassador for each partner’s offerings to PrismHR sales, marketing and product teams and to PrismHR customers
• Help each partner determine their ideal sponsorship for the annual PrismHR LIVE conference
• Analyze growth opportunities and implement highly targeted growth programs
• Navigate up and down organization as appropriate
• Assist with follow through on marketing led programs, ensuring the partners are following up and reporting as needed
• Act as a sales resource and liaison for customers to connect with various partners
• Provide clear and organized reporting regarding your active partners
• Conduct regularly scheduled Business Reviews with top partners, progress towards strategic goals, maintain momentum in specific channels, and adjust efforts as needed
• Support the partnership team by: Exploring and recommending new potential partnerships, Evaluating technology and insurance partnerships, Coordinating across PrismHR and partner organization to bring new products to market

Benefits

• Remote work, flexible hours
• The base salary range for this position is between $88,000 - $131,000 (salary is dependent on location, experience, knowledge, and skills based on the responsibilities outlined in the job description)
• Diversity, Equity and Inclusion Program/Affirmative Action Plan