RethinkFirst is hiring a
Marketing Operations Manager, Remote - Worldwide

Summary

The job is for a Manager, Marketing Operations at RethinkFirst, a company providing autism treatment tools. The role involves increasing operational efficiency, aligning organizational structure with capabilities required to execute marketing through tech stack and lead routing endeavors, and driving cross-functional alignment across the marketing teams.

Requirements

• 5+ years of experience in program management, business operations, or project management supporting a revenue-generating organization
• Bachelor’s degree in business, supplier, management or related field
• Must be able to work in a fast-paced environment and matrixed organizational structure
• Must have excellent understanding of Lead Management, Lead Routing, and Prospect/Client Life-cycle Management
• Strategic approach which considers MarTech optimization and scalability
• Program and project management skills are a must
• Self-starter with the confidence and ability to tackle new initiatives with a proven track record in fast-paced, high growth, and at times ambiguous environments
• Passionate about Marketing Automation and enjoys learning and growing
• Strong communication skills (written, verbal & presentation) with the ability to understand and communicate difficult concepts to simple
• Strong organizational skills and ability to meet deadlines
• Experience working with stakeholders at all levels within a company
• Empathy for business partners and a commitment to helping them achieve their goals
• An expert in leads and customer database architecture
• A relentless innovator who is constantly striving for improved data hygiene and information structures
• A collaborative problem solver who can get in the weeds to understand stakeholders needs and deliver solutions

Responsibilities

• Work on strategic projects to support business transformation, enhance current and build new operating capabilities, elevate efficiencies across marketing processes and executive core marketing operations activities
• Accelerate the deployment of the 'Marketing on Asana' initiative to enhance overall productivity
• Collaborate with various teams to ensure smooth operations that adapt to the organization's growing needs
• Strategically plan and organize tasks, as well as track and report on the effectiveness of marketing processes
• Become a trusted expert on internal systems, their functionality and integration points
• Implement and manage global policies and processes to ensure efficient cross-departmental functioning
• Partner with marketing and technical teams to provide data-driven solutions and recommendations in support of critical business needs and goals in delivery of marketing objectives
• Fully own prospect database architecture, including mapping of contacts/accounts, required fields, and rules and processes for adding new data across various teams in driving lead acquisition, data hygiene and marketable database
• Maintain department status document across marketing operations

Preferred Qualifications

Location: NYC preferred.. Remote opportunities are only available to candidates who reside in the following states: AL, AZ, CT, FL, GA, IL, IN, KY, LA, MA, MD, MI, MO, NC, NH, NJ, NV, OH, PA, TX, VA, WA, WI

Benefits

Our commitment to an inclusive workplace