Marketing Solution Engineer

Summary

Join Pepperstone's technology team as a Marketing Solution Engineer and drive exceptional client experiences by leveraging technology and data to deliver personalized communications. You will design, develop, and implement marketing technology solutions, manage marketing automation platforms, and collaborate with stakeholders to create seamless client experiences. Responsibilities include ensuring data quality, staying updated on marketing technology trends, providing technical support, and optimizing the effectiveness of marketing data and technologies. This role requires a bachelor's degree, at least two years of experience in a marketing technology or solutions engineering role, and deep technical skills in marketing automation platforms, CRM systems, and data management platforms. Pepperstone offers a competitive salary, a collaborative culture, flexible and hybrid working options, personal development opportunities, and generous parental leave.

Requirements

• Bachelor's degree in a relevant field such as Computer Science, Information Systems, Marketing, or a related discipline
• At least two years' experience in a Marketing technology or solutions engineering role
• Deep technical skills and experience with marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Marketing Cloud), CRM systems (e.g. Salesforce) and data management platforms (e.g. Redshift and Segment)
• Proficiency in data analysis and reporting tools (e.g., SQL, Google Analytics, Tableau)
• Familiarity with programming and scripting languages such as Python, JavaScript, REST API, SQL, HTML/CSS
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills, with the ability to effectively communicate technical concepts to non-technical audiences
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Strong delivery management skills and attention to detail
• A passion for innovation and a desire to stay at the forefront of Marketing technology
• Ability to live the Pepperstone values
• Committed to ongoing learning and development

Responsibilities

• Responsible for the quality, availability, integration and utilisation of Marketing Technology (MarTech) data & platforms
• Design, develop, and implement Marketing technology solutions to support business objectives and enhance client engagement
• Manage and optimise Marketing automation platforms, CRM systems, and other key marketing technologies (including Segment, Salesforce Marketing Cloud, Google Analytics etc.)
• Collaborate with business stakeholder teams (including Marketing, Sales, and Product, etc.) to define and deliver seamless, integrated client experiences
• Ensure data quality and integrity across all Marketing systems and processes
• Stay up-to-date with the latest marketing technology trends and best practices; evaluate and recommend new tools and technologies
• Provide technical support and training to Marketing team members
• Document Marketing systems and processes to ensure clarity and maintainability
• Continuously optimize the effectiveness of applications of Marketing data & technologies
• Engage and uplift business teams with necessary knowledge and skills for them to utilize and operate MarTech tools efficiently in their campaigns
• Work closely with Engineering, Data, BI & Analytics teams to integrate tracking and analytics solutions that provide detailed insights into user interactions and experiences
• Develop and maintain data ingestion and transformation pipelines
• Design and build engineering solutions for client engagement use cases across all channels in alignment with the overall MarTech architecture
• Analyse Marketing data to identify trends, insights, and opportunities for improvement; provide recommendations for optimising campaign performance

Preferred Qualifications

Experience of data pipeline and orchestration tools such as DBT and Airflow is desirable

Benefits

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program