Office Administrator

Summary

Join Aprio's Business Operations team as an Office Administrator and provide high-level administrative support to the Schaumburg, IL office. Manage the front desk, ensuring smooth client flow and information exchange. Greet clients, answer phones, schedule appointments, handle inquiries, manage mail, maintain a clean reception area, and assist with administrative tasks. This role requires strong communication, organizational, and problem-solving skills, along with proficiency in Microsoft Office Suite. Aprio offers a competitive compensation package, including medical, dental, and vision insurance, 401k with profit sharing, paid time off, parental leave, tuition assistance, and various incentive programs. The firm fosters a positive culture with growth opportunities and a flexible work environment.

Requirements

• High school diploma or equivalent (additional education is a plus)
• Previous experience as a receptionist or in a customer service role, preferably within a law firm or professional office setting
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and uphold a professional image
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent time-management and multitasking abilities

Responsibilities

• Greet clients and visitors with a warm, welcoming demeanor
• Answer and direct phone calls, taking messages as necessary
• Schedule client appointments and manage calendar updates
• Handle client inquiries, providing general information and directing specific questions to appropriate staff
• Manage mail and deliveries, both incoming and outgoing
• Maintain a clean and organized reception area
• Assist with administrative tasks, including filing, data entry, and document preparation
• Support legal staff with various clerical duties as needed

Preferred Qualifications

Familiarity with legal terminology or case management software is an advantage, but not required

Benefits

• Medical, Dental, and Vision Insurance on the first day of employment
• Flexible Spending Account and Dependent Care Account
• 401k with Profit Sharing
• 9+ holidays and discretionary time off structure
• Parental Leave – coverage for both primary and secondary caregivers
• Tuition Assistance Program and CPA support program with cash incentive upon completion
• Discretionary incentive compensation based on firm, group and individual performance
• Incentive compensation related to origination of new client sales
• Top rated wellness program
• Flexible working environment including remote and hybrid options