Office Manager

Summary

Join a fast-growing Web3 company as a remote Office Manager, preferably located in Massachusetts or Puerto Rico. Oversee administrative operations, including managing insurance, payroll, and other administrative tasks. Maintain and improve company administrative processes, ensuring efficiency in a fully remote environment. Administer payroll using Gusto, manage employee benefits, and act as the main point of contact for payroll and benefits inquiries. Assist in onboarding new hires, maintain employee records, and support performance review processes. Work closely with the finance team on expense reporting, invoicing, and vendor management, ensuring legal and regulatory compliance. This role requires strong organizational and communication skills and the ability to work independently.

Requirements

• 3+ years of experience in office administration, or operations (preferably in a remote setting)
• Strong understanding of Gusto or similar payroll/HR management systems
• Familiarity with insurance, compliance, and employee benefits administration
• Exceptional organizational and multitasking skills
• Strong communication skills, both written and verbal
• Ability to work independently and proactively in a fully remote role

Responsibilities

• Oversee daily office operations, ensuring efficiency in a fully remote environment
• Maintain and improve company administrative processes, including documentation and compliance
• Manage internal communication tools and platforms to facilitate smooth collaboration among remote teams
• Administer payroll using Gusto, ensuring timely and accurate employee compensation
• Manage employee benefits, including health insurance, retirement plans, and other perks
• Act as the main point of contact for payroll and benefits inquiries, liaising with service providers when needed
• Assist in onboarding new hires, including setting up accounts, documentation, and system access
• Maintain employee records and ensure compliance with local labor laws in North America
• Support performance review processes and assist in implementing company policies
• Work closely with the finance team to handle expense reporting, invoicing, and vendor management
• Ensure legal and regulatory compliance for remote employees, particularly in Massachusetts and Puerto Rico
• Assist with business insurance renewals and policy updates

Preferred Qualifications

• Experience in a Web3, blockchain, or tech startup environment is a plus
• Preferred location: Massachusetts or Puerto Rico

Benefits

• Health insurance
• Retirement plans