Deutsche Telekom IT Solutions is hiring a
Operation Manager - Containerization

Summary

The job at Deutsche Telekom IT Solutions is for a Service Management role, where the employee will manage people, operations, budgets, project delivery, and strategy for specific services. The company requires excellent command of English, minimum 3 years' experience in service delivery or team coordination, experience in process management or application administration, familiarity with operations and technology (Kubernetes or containerized technologies is a plus), strong knowledge of IT Service Management and agile methodologies, experience working in a matrix organizational structure, strong interpersonal and communication skills, and an analytical mindset with excellent problem-solving abilities. Remote work within Hungary is possible due to European taxation regulations.

Requirements

• Excellent command of English; knowledge of German is an advantage
• Minimum of 3 years’ experience in service delivery or team coordination
• Experience in process management or application administration
• Familiarity with operations and technology (experience with Kubernetes or containerized technologies is a plus)
• Strong knowledge of IT Service Management and agile methodologies
• Experience working in a matrix organizational structure
• Strong interpersonal and communication skills
• Analytical mindset with excellent problem-solving abilities

Responsibilities

• Responsible for people, operations, budgets, project delivery and strategy
• Plan and supervise the operating of the given type of services, while maintaining respective service levels, deadlines, and budgetary limitations
• Coordinate the service delivery activities, monitor the work in progress, and handle emerging problems and conflicts
• Work in close collaboration with lead service management involved and other connected units, on developing and optimizing processes on priorities
• Participate in projects, development of new services or on demands
• Ensure, that changes are implemented, and incidents and problems are handled within the undertaken deadlines and at the contracted service levels