Operations Administrator

Summary

Join Dow Janes, a fast-growing, female-founded company, as an Operations Administrator supporting our fully remote team. You will manage HR tasks, accounts payable, team engagement, and event planning. This role requires strong organizational skills, confidentiality, and excellent communication. You'll work independently but collaborate with the team. Dow Janes offers competitive compensation, benefits, and opportunities for growth within a mission-driven environment.

Requirements

• Associate’s or Bachelor’s Degree
• 3-5 years of experience in administrative, operational, or HR roles

Responsibilities

• Manage all administrative HR tasks such as onboarding/offboarding employees, documenting performance reviews, benefits management, answering employee questions, running payroll
• Liaise with our HR advisor for tricky questions
• Process accounts payable, including vendor/contractor invoices, and communicate with accountants on expenses
• Review and approve team expenses, ensuring accuracy and efficiency
• Maintain and update the employee handbook and other compliance documents
• Organize regular team surveys to track wellness, engagement and productivity; develop reports to be strategized and actioned by you and the rest of the Operations team
• Organize remote and in person team bonding activities, including happy hours, social events, and retreats
• Facilitate team “water cooler” moments and encourage community-building within Slack
• Plan and execute team retreats, coordinating with hotels, vendors, and meal providers
• Plan creative and meaningful events, including team celebrations, retreats, and All Hands meetings that reflect the company’s values
• Coordinate swag distribution to team members and ensure event logistics run smoothly

Preferred Qualifications

• Proficiency in G Suite, Slack, Performance Management Tools, Single Sign On Tools, and Project Management Tools like ClickUp
• Certificate in Human Resources Management

Benefits

• Work from anywhere (we're 100% remote)
• Opportunities to work closely with inspiring leaders in a supportive, mission-driven environment
• Access to financial education programs and tools to support your personal growth
• Salary: $61,000 - $67,000 USD
• Health insurance reimbursement
• 100% coverage for vision, dental, and life insurance + disability
• 401K + wealth building stipend
• Tech stipend
• 3 weeks PTO