Operations Administrator

Summary

Join our executive search team as a detail-oriented and proactive Operations Administrator! This fully remote position supports our recruitment operations, ensuring smooth delivery of executive search services. You will thrive in a fast-paced environment, maintaining high service standards. Responsibilities include client and candidate management, administrative support, process management, and general operations. The ideal candidate has 2-3 years of administrative experience, proficiency in Microsoft Office Suite, and excellent communication skills. Benefits include health insurance, paid time off, and significant professional growth opportunities.

Requirements

• Matric certificate (Grade 12) or equivalent
• Minimum 2-3 years of administrative or operations experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong written and verbal communication skills in English
• Excellent attention to detail and accuracy
• Strong organisational and time management abilities
• Ability to handle multiple priorities and work under pressure
• Professional telephone manner and client service orientation
• Discretion when handling confidential information
• Self-motivated with ability to work independently in a remote environment

Responsibilities

• Maintain and update candidate databases with accurate information and search progress
• Coordinate interview scheduling between clients, candidates, and consultants
• Prepare and distribute interview briefing materials and feedback forms
• Manage candidate communication throughout the search process
• Support consultants with research activities and market mapping exercises
• Prepare client proposals, reports, and presentation materials
• Maintain accurate records of search assignments and progress updates
• Handle confidential information with the highest level of discretion
• Ensure compliance with internal procedures and quality standards
• Monitor search timelines and provide regular status updates
• Coordinate reference checking processes and background verification activities
• Assist with onboarding documentation and offer management
• Manage consultant calendars and coordinate meetings
• Handle general correspondence and telephone enquiries
• Maintain filing systems and ensure proper document management
• Support with ad-hoc projects and administrative tasks as required

Preferred Qualifications

• Previous experience in recruitment, HR, or professional services
• Knowledge of CRM or database management systems
• Additional language skills
• Experience in global companies

Benefits

• Health insurance
• All South African public holidays
• Paid Annual Leave
• Paid Sick Leave
• Significant opportunities for professional growth, skill development, and career advancement
• Supportive, inclusive, and diverse work environment that values collaboration and innovation
• The chance to make a meaningful impact by connecting top talent with life-changing opportunities