Operations Associate

Summary

Join Maze, a Series B-funded startup building the future of product research for modern teams, as an Operations Team Member to help users recruit the right participants for their studies.

Requirements

• 2+ years experience in operations, consulting, and/ or investment banking
• Experience in fast-paced, ambiguous environments driving projects from strategy through implementation. You are scrappy and resourceful
• Prioritization : you don’t get overwhelmed by projects; you prioritize ruthlessly and know yourself enough to say no
• Collaboration : you excel at working with different types of stakeholders, both internal and external. You know how to keep them into account
• Exceptional communication skills to deliver your recommendations effectively and concisely in front of customers and team members
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• High-energy team player who works well cross-functionally and has a strong track-record of building strong collaborative relationships across the org

Responsibilities

• Serve as the product expert for our panel recruitment business
• Partner with Sales and join customer calls to size customer recruitment needs, and assess our ability to deliver via our network of partners
• Gather recruitment requirements and estimate the difficulty to recruit based on available information (e.g market sizing)
• Build processes to improve efficiency of our model
• Work with partner to identify supply gaps, and build more supply when required

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
• Life and Disability Insurance, 100% of the team member premium paid
• Flexible time off
• Meaningful equity
• Company retreats, fully paid for by Maze
• New MacBook (laptop), paid for by Maze
• Paid Family leave: 16 weeks for birth or adoptive parents
• $500/month to be used for dependent health insurance coverage
• $1,500 remote work setup fund to ensure you can set up a productive work space
• Flexible work schedule where you manage your own working hours
• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• Virtual social engagements randomly throughout the year
• SWAG, we have some really cool swag
• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more