Mosey is hiring a
Operations Associate in United States

Summary

The job is for an Operations role at Mosey, a company that simplifies employment compliance. The employee will assist with onboarding, user support, billing, invoicing, and strategic projects while identifying and implementing improvements to various systems and processes.

Requirements

• 2-4 years experience working in operations or related function
• Experience working at an early-stage startup or eagerness to learn
• Previous experience working directly with customers
• Strong connection with the mission of the company

Responsibilities

• Assist new users with onboarding and meeting their goals
• Provide support to users—answering questions and handling requests
• Assist with updating billing and invoicing
• Write user communications, announcements, and newsletters
• Provide support to state registration requests, troubleshooting, and maintaining SLAs
• Identify and implement improvements to registration and filing systems and processes
• Identify and implement improvements to compliance requirements monitoring, updates, and coverage
• Support product feature launches and rollout to customers

Benefits

• Competitive compensation with material equity ownership
• Health insurance including medical, dental, and vision
• Mosey pays 100% of your employee premium
• 3 weeks vacation
• 8 Paid Company Holidays
• Paid Family Leave
• Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle
• Remote first (continental US & Canada)