Operations Specialist

Summary

Join Highspring, a leading healthcare IT services firm, as an Operations Specialist. You will play a vital role in ensuring smooth office operations and creating a positive environment for consultants, clients, and employees. Responsibilities include providing administrative support to recruiting and sales teams, assisting operations leadership, reviewing contracts, and supporting consultants with payroll, expenses, and benefits. This position requires a minimum of one year of administrative support experience, proficiency in Microsoft Office, and strong communication and adaptability skills. An associate degree and experience with specific HRIS systems are preferred.

Requirements

• Minimum of 1 year in administrative support or related role
• Proficient in Microsoft Office suite and database knowledge
• Accountability - Holding self and others accountable to meet commitments
• Action oriented - Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Communicates effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding
• Customer focus - Building strong customer relationships and delivering customer-centric solutions
• Resourcefulness - Identifying, securing, and deploying resources effectively and efficiently
• Situational adaptability - Responds to changes, delays, or unexpected events in a positive manner; adapts working style to best fit a given situation with a strong work ethic
• Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications

Responsibilities

• Provide support for recruiting and sales employees which may include sending candidate paperwork, client contracts, and executing full life cycle of job orders
• Provide support to operations leadership, including travel arrangements, scheduling, preparing reports, and letter composition
• Review client and Enterprise contracts; work with legal and HR as appropriate
• Provide support for consultants regarding payroll, expenses, and benefits questions and/or training

Preferred Qualifications

• Associate Degree
• Experience with Bullhorn, HubSpot, UKG, or other HRIS system