Remote Paid Media Account Manager

Summary

The job is a Client Success Manager position at Adentro, a company that links online advertising with offline purchasing for brick-and-mortar businesses. The role involves managing client success, retention, and expansion by overseeing account book, campaign flights, router health, creative projects, performance analyses, expansion planning, renewal negotiation, and strategic planning.

Requirements

• 2-4 years of experience managing Mid-Market or Enterprise Accounts and Strategy and/or managing social media ad buying campaigns
• Experience launching and optimizing campaigns through Facebook Ads Manager, DSPs, networks and/or exchanges, specifically Trade Desk
• Track record of success by meeting or exceeding KPIs in previous positions
• Analytical skills tracking client benchmarks and KPIs
• Experience building relationships with clients and creating digital marketing strategies and showcasing performance to illustrate value
• Skilled in digital marketing, programmatic, and social (Instagram/Facebook). Tiktok + CTV experience is preferred as well
• Proven success in data-storytelling and presentation building
• Ability to manage through high profile projects and competing priorities both internally and externally
• A time management & organizational guru who has the proven ability to work in a fast paced and ever evolving environment
• Ability to work with minimal supervision managing multiple projects, as well as collaboratively working with colleagues of other functional areas to achieve common goals in a remote environment

Responsibilities

• Manage client success, retention, and expansion of the Adentro account book
• Oversee account book managing campaign flights, router health, creative projects, performance analyses, expansion planning, renewal negotiation, and strategic planning
• Maintain accurate client health reporting, high client retention rates, and secure upsells and expansions
• Liaise with the campaign manager to confirm timely launches, coordination on campaign goals and strategy and ensuring we’re meeting and exceeding client expectations

Preferred Qualifications

• Pixel + Google Tag Manager Experience (preferred)
• Ability to easily build rapport with a wide variety of clients
• Ability to identify and proactively solve problems

Benefits

• Excellent and comprehensive health plans (medical (including HSA/FSA and free access to One Medical), dental, vision, 401K)
• Flexible Vacation Policy
• Enhanced Parental Leave Programs
• Organized volunteer events to give back to our community
• Off-sites, events and happy hours
• Work from “Home/where you need” to get the job done