Partner Operations Manager

Summary

Join Airbnb's AirCover team as a Partner Operations Manager and support the Partner Managers in tracking external deliverables, managing partner engagements, and driving operational improvements. You will collaborate with internal and external stakeholders, ensuring seamless project execution and contributing to AirCover's continuous improvement. This role requires strong organizational and communication skills, experience managing projects and partnerships, and familiarity with Google Suite. The position is US-remote eligible, with occasional office work or offsite attendance. Compensation includes a base pay range of $70,000-$85,000 USD, plus potential bonus, equity, benefits, and Employee Travel Credits.

Requirements

• 2+ years of experience managing projects, partnerships, or operations in a fast-paced environment
• Strong organizational skills with the ability to track multiple projects and drive them to completion
• Excellent communication and relationship-building skills, with experience working with internal and external stakeholders
• Comfortable working with structured task lists and managing deliverables
• Proactive problem-solver with the ability to break down complex issues into actionable solutions
• Familiarity with Google Suite and ability to navigate technical concepts such as APIs and platforms

Responsibilities

• Track and manage deliverables with external partners, ensuring alignment with project timelines and objectives
• Collaborate with Partner Managers to address friction points, implement improvements, and optimize workflows
• Independently interface with external partners for business discussions, status updates, and operational needs
• Communicate external progress to internal teams, proactively seeking support when necessary
• Maintain confidentiality around Airbnb’s business engagements and sensitive information
• Support additional projects as needed to enhance AirCover’s operations and service delivery

Preferred Qualifications

• Bachelor’s degree
• Experience with insurance products or working in the insurance industry

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits