Partner Operations Manager

Summary

Join D2L's Talent Acquisition team as a Partner Operations Manager and streamline partnerships, enhancing collaboration and revenue management with strategic and product partners. This pivotal role involves financial forecasting, goal setting with partners, and maintaining strategic partner dashboards. You will manage purchase orders, lead referral forms, payment processes, and pipeline reports. The position focuses on efficient operational management and ensuring alignment with organizational goals. The salary range is $70,000-$90,000 CAD, and additional benefits are available.

Requirements

• Strategic planning and business acumen
• Management of operational processes (purchase orders, payments, reporting)
• Clear and assertive communicator
• Partner onboarding and content portal management
• Effective management of sales leads and referrals
• Creation and enhancement of strategic pipeline reports and dashboards
• Financial management for payments and reporting

Responsibilities

• Manage the Partner release process
• Oversee and manage internal (Confluence) and external (Community) Partner resources and content portals to ensure they are accurate and relevant
• Manage the strategic partner onboarding program and identify opportunities to evolve and enhance the processes and information share across the business
• Manage the operational process of referring, implementing, and supporting the delivery of partner products
• Oversee and manage the creation and administration of purchase orders for partner products
• Track and facilitate access to sales leads initiated by our sales team with partners, ensuring integration into partner portals and systems
• Manage regular payments to partners for referral and royalty fees, maintaining transparency and accuracy
• Generate and distribute bi-weekly Pipeline Reports to strategic partners, addressing inquiries and concerns to ensure clear communication and alignment
• Assist in the setting and forecasting of financial goals for partnerships, contributing to the organization's financial health and growth strategy
• Create, maintain, and enhance strategic partner dashboards to improve data accuracy and usefulness, facilitating informed decision-making
• Review monthly and quarterly revenue reports before dissemination to partners, ensuring accuracy and clarity

Benefits

• Wellness Subsidy
• Equity Grants
• Variable Incentive
• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne