People Operations Coordinator

Summary

Join Boldr, a global B-Corp dedicated to delivering exceptional client experiences and providing meaningful work. As a People Operations Coordinator, you will play a vital role in supporting employee lifecycle processes, acting as a liaison between team members, managers, and the People team. You will ensure smooth coordination of HR-related tasks and maintain a high standard of service delivery. This role is crucial in creating a seamless employee experience by managing day-to-day operational activities. We seek impact-driven individuals passionate about Boldr's growth and purpose, embodying our core values of curiosity, dynamism, and authenticity. The position offers opportunities for professional development and a supportive work environment.

Requirements

• Familiarity with GSuite (Google Docs, Sheets, and Slides)
• Medium proficiency in English (verbal and written)
• Ability to quickly learn and adapt to new systems and processes
• Exceptional attention to detail, ensuring all tasks are executed with precision and accuracy
• Motivated to make things work the best way possible, including recommending optimizations to our internal processes
• Ability to identify and troubleshoot problems as they arise
• High degree of confidentiality and discretion

Responsibilities

• Process and coordinate employee contract extensions, ensuring timely documentation, approvals, and compliance with company policies
• Prepare paperwork such as contracts, separation documents, onboarding paperwork etc
• Create and update employee profiles in our People Ops system, maintaining accurate and complete records
• Manage end-to-end offboarding processes, including offboarding documentation, system access removal, to provide a smooth and professional departure experience for employees
• Respond to and resolve basic inquiries through our ticketing system, ensuring timely and accurate support for employee and manager needs
• Be responsible for the accuracy and integrity of employee records and data in the People Ops systems
• Maintain general People Ops documentation and keep it up-to-date
• Support other team members as needed to ensure the smooth operation of the People Ops department, or other People departments such as People Partners, TA, People Success, etc
• Collaborate with internal teams to identify process improvements and ensure operational excellence
• Perform ad-hoc administrative support for People Team projects and programs

Preferred Qualifications

• Bachelor's/College degree in Human Resources, Business, or Organizational Development
• 6 -12 months of HR or administrative experience

Benefits

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage