People & Operations Coordinator

Summary

Join Luscii as our new People & Operations Coordinator and become the bridge between patient app content and the systems and people that keep Luscii running. Support the creation of health programs, manage internal tools and processes, and ensure smooth operations. You will build and maintain health programs in the Luscii app, translate medical input into clear patient content, provide HR and people operations support, manage tools and assets, and handle internal logistics. Your work will help create a foundation for better healthcare globally. Luscii offers a unique work environment with a four-day work week, remote-first flexibility within the Netherlands, and a focus on autonomy and growth.

Requirements

• A passion for healthcare, people ops and creating great content
• A love for structure, organization, and solving problems efficiently
• A proactive and reliable approach. You don’t wait for things to break before improving them
• Experience or strong interest in HR and/or healthcare
• The ability to switch between detail-oriented admin work and creative content writing
• Excellent communication in both Dutch and English
• A friendly, approachable style combined with the confidence to say no when needed
• Comfort with setting priorities and asking the right questions to move forward
• This position requires you to live in the Netherlands. Unfortunately, it is currently not possible to fill this role from abroad

Responsibilities

• Build and maintain health programs in the Luscii app, including patient-friendly questionnaires, measurements, and lessons in close collaboration with healthcare professionals
• Translate medical input into clear, accessible content that empowers patients and supports doctors in providing remote care
• Provide HR and people operations support, such as contracts, payroll, time-off tracking, and smooth onboarding/offboarding
• Manage tools, access, and assets to keep our team equipped, secure, and audit-ready. From ISO documentation to privacy-compliant internal tools and from security trainings to other mandatory courses all Lusciians will have to follow
• Take care of internal logistics and resources, ensuring workspaces, devices, and documentation are organised, accessible, and support a productive team environment

Benefits

• Salary: up to € 3.200,- gross per month (based on 32 hours - that's full-time at Luscii)
• Remote-first: Work from anywhere in The Netherlands. We stay connected through monthly in-person team days called Assemblii
• Flexible setup: Create your own ideal workspace. Whatever works best for you
• Culture of freedom: No managers, just ownership. We're organised as a Holacracy: think autonomy, transparency, and shared responsibility
• Time for life: We work a 4-day week. Focused, efficient, and human
• Continuous growth: Access to courses, conferences, and the space to keep learning. Because you're already intrinsically motivated to stay sharp
• Team spirit: You’ll join a close-knit, international team of more than 50 colleagues who support each other and grow together
• Fun matters too: Monthly activities, meaningful moments, and a culture where joy is just as important as impact
• Saving lives: Making a real impact on other peoples live by working on a software that actually makes a difference