Remote Product Delivery Manager

Summary

The job is for a Project Manager in the Crypto.com Product Delivery team to work on building and delivering products related to cryptocurrencies. The role requires managing complex projects, ensuring clear requirements, interfacing with various teams, tracking progress, designing metrics, and facilitating documentation.

Requirements

• 5+ years of relevant work experience in project and/or program management in a software applications development environment
• Experience working as a software consultant is a plus
• A deep understanding of software development, architecture, and infrastructure
• Exposure to Agile and Scrum development methodologies. Experience as Scrum Master is a plus
• Experience communicating with technical and non-technical stakeholders across multiple business units
• Excellent problem-solving skills and the ability to align efforts of disparate groups to achieve a common goal
• Excellent communication and interpersonal skills. Mentoring skill is a plus
• Excellent skills in facilitating meetings, and summarizing documentation
• Clarity of thinking and resourcefulness - to show strong decision making capability and leadership in respectfully driving outcomes under time and resource pressures
• Fluent verbal and written English, Experience in using JIRA/Confluence
• Strong Excel skills
• PMP, CSM, PSM, ACP certifications are preferred

Responsibilities

• Manage complex, large-scale cross-team, cross-functional technology build initiatives
• Ensure clear requirements for new-to-market products and feature enhancements
• Interface with Engineering, Compliance, Legal, Risk and Operations teams to estimate work efforts, define milestones and manage resources
• Deliver results by working with cross-functional teams from design to launch
• Track progress, resolve dependencies, evaluate risks and create clear dashboards to communicate status to management and project stakeholders
• Design and track metrics around initiative goals, and make decisions based on data
• Where required, promptly and clearly escalate issues to drive speedy resolution to issues or blockers. Work with QA teams to ensure thorough testing for high quality, on-spec deliveries
• Orchestrate technology initiatives with business feature deliveries to ensure the coordination between teams and balance out tech and business priorities
• Facilitate and maintain documentation with developers for different audiences such as production support playbooks and API documentation
• Maintain deployment workflow and improve knowledge discovery to empower the team

Benefits

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining