Product Operations Project Manager

Summary

Join Salsify, a leading commerce infrastructure company, as an R&D Operations Project Manager. You will manage the entire product lifecycle, from initial concept to launch and beyond. This role requires strong collaboration skills across various teams (Product, UX, Engineering, and go-to-market). You will be responsible for maximizing product value, enabling customer engagement, achieving product goals, and fostering innovation. The ideal candidate possesses 3+ years of experience in a similar role, preferably in SaaS, and strong organizational and communication skills. Salsify offers a competitive salary, equity, unlimited vacation, and comprehensive benefits.

Requirements

• 3+ years of experience leading multiple product initiatives end-to-end, preferably in SaaS
• Curiosity and initiative to understand customer needs and align business/product strategies accordingly
• Strong organizational skills with the ability to manage numerous tasks and stakeholders effectively
• Demonstrated experience in driving cross-functional team results and addressing misalignment
• Ability to anticipate risks and challenges in projects and take a proactive approach to problem-solving
• Excellent written and verbal communication skills and are capable of simplifying complex materials
• Experience in reporting status and risks to executive leadership and managing change communications across teams
• Ability to empathize with diverse stakeholders and adapt strategies to align with their perspectives while achieving project objectives
• Fluency in spoken and written English

Responsibilities

• Maximize product value by facilitating continuous product discovery and project planning through effective frameworks and tools
• Enable future-facing customer and partner engagement by clearly communicating investment areas, reporting on roadmap initiatives, and driving change communications
• Achieve product goals by promoting cross-functional collaboration and clarity for major product launches, migrations, transitions, and feature releases
• Create innovation capacity by organizing customer feedback and streamlining product communications and artifacts for Product, UX, and Engineering teams
• Manage the end-to-end process of bringing new products and capabilities to market
• Own and facilitate R&D's comprehensive product delivery framework, covering all phases from discovery and roadmap planning to design, execution, release, launch, and active outcome tracking

Preferred Qualifications

• Understanding of how Enterprise SaaS products and features are selected, developed, released, and launched, with knowledge of R&D and go-to-market collaboration
• Proficiency in JIRA and Confluence
• Experience developing and rolling out process frameworks and managing change effectively
• Familiarity with Agile methodologies

Benefits

• Competitive Salary
• Equity
• Unlimited Vacation
• Medical, Dental and Vision Insurance (Multicare)
• Life Plan
• Meal Allowance
• Referral Bonuses