Professional Services Specialist

About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.

Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Key Skills You’ll Develop

• Creative Vision: You’ll learn how to capture the unique ambiance and personality of each business, using your artistic eye to produce visually compelling images that resonate with consumers.
• Technical Photography Skills: Gain hands-on experience using professional photography equipment and software. You’ll sharpen your abilities in capturing high-quality photos and editing them to perfection, ensuring each image reflects the brand’s identity and meets Fresha’s standards.
• Attention to Detail: Whether capturing the right angle or retouching photos, you’ll develop an eye for detail, ensuring every image aligns with our quality guidelines and enhances the partner’s marketplace profile.
• Branding Awareness: You’ll gain a deep understanding of visual branding and how professional images can transform a business’s online presence, driving consumer engagement and bookings.
• Communication & Collaboration: Working closely with business owners, you’ll develop strong interpersonal skills, learning how to guide them through the process of creating visually appealing profiles.
• Project Management: Juggling multiple photo sessions, editing tasks, and partner communication will sharpen your ability to manage projects efficiently and meet deadlines.

What We’re Looking For in You

• Creative Thinking: A keen sense of creativity and an eye for photography to produce stunning visuals that align with our partners’ brands.
• Technical Aptitude: Interest in or experience with professional photography equipment, as well as editing tools such as Adobe Photoshop or Lightroom.
• Attention to Detail: Exceptional focus on the finer details, ensuring every photo meets our high standards and accurately reflects the partner’s business.
• Communication & Collaboration Skills: Strong interpersonal skills to communicate effectively with partners and internal teams, guiding them through the photography process and helping them understand the value of professional images.
• Adaptability & Flexibility: The ability to handle a variety of projects, travel to different partner locations, and adjust your schedule to meet their needs.
• Self-Motivation & Independence: You’ll be expected to take initiative, work independently, and manage your time effectively to deliver high-quality results.
• A Passion for Technology & Branding: Enthusiasm for digital platforms, marketing, and branding, and how these elements contribute to business success.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.