Program Manager

Summary

Join LeapPoint as a Program Manager and lead Adobe Workfront engagements for major brands. You will manage and grow client relationships, lead digital transformation initiatives, and plan program execution. This remote position requires managing multiple projects, budgets, resources, and risks while ensuring timely and high-quality deliverables. You will also conduct stakeholder communication and identify areas for account growth. LeapPoint offers a supportive and collaborative work environment with opportunities for professional development.

Requirements

• Primary experience in managing projects related to two or more workstreams (Workfront, SaaS integration, AEM, process optimization, etc.)
• 2+ years program management experience for SaaS implementations, preferably with Workfront
• Perform basic project coordination and administration activities (examples: maintaining project plan in Workfront)

Responsibilities

• Manage and grow engagement and execution relationships within client accounts
• Lead digital transformation initiatives and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability
• Plan and monitor overall program execution and delivery
• Coordinate multiple projects at a given client and manage project interdependencies
• Manage and report on overall program budget
• Manage resources across all projects within the program
• Identify and address problems and risks on a continuous basis. Effectively manage risks
• Ensure timeliness and quality of program deliverables
• Manage the account team to effectively deliver on engagement scope
• Ensure quality of all program documentation
• Conduct stakeholder communication, negotiation, and problem-solving
• Share potential areas of account growth with Sales or the Program Director for development
• Perform project management roles and responsibilities within a program if a project manager is not assigned

Preferred Qualifications

Travel: This position may require approximately 10-20% travel. Note that travel is temporarily on hold due to COVID-19

Benefits

Remote work, work from home position