Remote Delivery Manager

Summary

Join Myers-Holum as an experienced Delivery Manager to play a pivotal role in the rollout of operations, recruiting, hiring, and driving the growth and deliverables of the new office.

Requirements

• Accounting functional background (CPA or Operational)
• Prior experience managing a team of 3+ direct reports including 1:1’s, performance reviews and other people management activities
• Ability to prioritize and use business etiquette to ensure communication and support are set up for internal teams and clients
• Certified NetSuite ERP Consultant is ideal or is working toward the ERP certification
• Undergraduate degree or MBA in field of Business, Finance, Accounting, Software or relevant field
• Individual has led and acted in a Solution Architect capacity across varying project sizes and complexity; from small through enterprise level implementations across different ERP platforms
• Individual has at least 10-15 end-to-end NetSuite implementations and has hands-on Technical/Functional NetSuite ERP Implementation experience
• Strong background in finance/accounting, consulting and advisory services, general services-specific industry experience
• Comprehensive understanding of landscape of web technologies and standards
• Experience and knowledge of best practices surrounding ERP and proven methodologies
• Understand SDLC, project management methodology (Agile/Waterfall)

Responsibilities

• Manage a team of 3-8 direct reports (from Analyst to Team Lead level) including ongoing performance and project outcomes
• Assist with company growth by providing recruiting support through interviewing candidates and working closely with leadership and the talent team on hiring decisions
• Train and onboard new hires with top focus on providing a positive employee experience. Align new hires to MHI Methodologies and ensure they have the support needed for a successful start and future to the firm
• Perform quality management of deliverables on portfolio of projects for both functional consulting and project management tracks
• Lead account management activities leading to referenceable customers, including: hosting strategic business integration discussions, managing upsells and future dated projects, and escalation handling in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction
• Manage change control on projects, ensuring communication is proactive to internal and external contacts in the event any changes need to occur
• Work closely with other internal teams through different phases of client projects, providing detailed knowledge transfers between development, integrations, and managed services teams
• Manage end-to-end ERP implementations acting in sponsor and/or Project/Program Manager role
• Involvement with business development, attending events, sourcing new leads and solution architecting

Benefits

• MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision, retirement plan, and paid time off
• Full package offerings are based on the Country in which you reside
• Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets
• Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis
• MHI invests in our employee’s health by offering a company medical insurance policy that covers 100% of premiums for the individual employee and manager’s dependents with a ZERO deductible in the United States
• Remote working opportunity when not traveling for client requirements with full access to the team through technology