Remote Director of Operations

Summary

Join Zo-Ped Collective as we seek a dynamic individual to help build foundational systems and drive operational excellence. The Director of Operations will play a pivotal role in orchestrating major functions, refining workflows, and designing new processes to support our expansion into the education technology licensing market.

Requirements

• 3-5 yrs proven experience as a Director of Operations in a start-up environment
• Strong background in system design, contract management, HR management, systems automation, and operations using technology
• Experience in project management and strategic planning
• Excellent leadership and communication skills
• Proficiency in creating and implementing operational procedures
• Strong strategic planning skills as well as analytical and problem-solving abilities
• Ability to manage multiple projects and priorities simultaneously

Responsibilities

• Develop and maintain operational systems and procedures to ensure day-to-day efficiency and productivity
• Collaborate closely with senior leadership to design the necessary systems and automations and provide regular updates on company progress and employee performance
• Lead the creation of systems for a client and contacts database, and the development of a licensing management system
• Set up systems to manage HR functions, including benefits administration and culture development
• Implement and optimize technology solutions for data management, knowledge management, leveraging a CRM application tools like KEAP (Infusionsoft), Teamwork, Notion, and other software applications for efficiency
• Drive strategic initiatives, including project management, risk management, and operational manual development
• Oversee contract management and sales operations to facilitate client onboarding and pipeline management
• Foster a remote-friendly company culture and facilitate regular virtual meetings with staff, and semi-annual in-person meetings

Preferred Qualifications

• Experience working with KEAP (Infusionsoft) and other project management tools such as Asana, and CRM databases
• Familiarity with school district procurement processes
• Familiarity with product licensing management

Benefits

• Health dental, and vision insurance
• A generous paid time off policy
• Equity in the company