Remote Director of Operations

Summary

Join Zo-Ped Collective, a dynamic education technology start-up, as their Director of Operations. Reporting to the CEO, you will be pivotal in refining workflows and establishing new processes to support market expansion. You will manage daily operations, coordinate people, processes, and systems, and foster a remote-friendly culture. The ideal candidate thrives in a start-up environment, demonstrates strong leadership, and proactively solves challenges. This role requires significant experience in operations, system design, and HR management within a start-up setting. A comprehensive benefits package is offered, including health, dental, vision insurance, generous paid time off, and company equity.

Requirements

• 3-5 yrs proven experience as a Director of Operations in a start-up environment
• Strong background in system design, contract management, HR management, systems automation, and operations using technology
• Experience in project management and strategic planning
• Bachelor's degree

Responsibilities

• Develop and maintain operational systems and procedures to ensure day-to-day efficiency and productivity
• Collaborate closely with senior leadership to design the necessary systems and automations and provide regular updates on company progress and employee performance
• Lead the creation of systems for a client and contacts database, and the development of a licensing management system
• Set up systems to manage HR functions, including benefits administration and culture development
• Implement and optimize technology solutions for data management, knowledge management, leveraging a CRM application tools like KEAP (Infusionsoft), Teamwork, Notion, and other software applications for efficiency
• Drive strategic initiatives, including project management, risk management, and operational manual development
• Oversee contract management and sales operations to facilitate client onboarding and pipeline management
• Foster a remote-friendly company culture and facilitate regular virtual meetings with staff, and semi-annual in-person meetings

Preferred Qualifications

• Familiarity with school district procurement and data privacy regulations
• Familiarity with licensing systems and processes
• Experience working with KEAP (Infusionsoft) and other project management tools such as Asana, and CRM databases
• Familiarity with school district procurement processes
• Familiarity with product licensing management
• Certifications in project management
• Certifications in Information Systems and/or Human Resources

Benefits

• Health, dental, and vision insurance
• Generous paid time off policy
• Equity in the company
• FT Remote with up to 1-2 in person meetings throughout the year