Remote Human Resources Generalist

Summary

Join interface.ai, the industry-leading specialized AI provider for banks and credit unions, as a Human Resources Generalist to manage full cycle HR processes from onboarding to offboarding, benefits, employee relations, talent management, engagement surveys, training, and development.

Requirements

• 6+ years experience in Human Resources Generalist work in the SaaS industry
• 2+ years experience at early start-up teams scaling from 0-1 and set up processes/ policies
• Working knowledge of local HR processes and policies, including payroll and benefit administration
• Previous experience reporting into a CEO is a plus
• Excellent communication skills (written and verbal)
• Experience using ATS/HRIS tools to schedule interviews
• Experience processing HR and benefits requests, as well as record keeping
• Fundamental knowledge of HR functions and best practices
• Demonstrable ability to effectively communicate with business stakeholders at all organizational levels
• Ability to adapt to and thrive in a fast-paced start-up with a real passion for solving problems while being resourceful
• Detail oriented and an ability to balance multiple projects simultaneously
• Experience working with Trinet or similar PEO providers
• Experience successfully supporting and partnering with employees in a remote first workplace

Responsibilities

• Help manage all full cycle HR processes for interface.ai from onboarding to offboarding, benefits, employee relations, talent management, engagement survey’s, training and development
• Onboarding: Handle all onboarding activities, including pre-hire employee communication, background checks, performance/training data entry, and coordination of assets
• Employee Relations: Maintain employee records and HR documentation to ensure accuracy and compliance with legal requirements. This includes updating personnel files, monitoring changes in employment status, and ensuring that confidential information is securely stored
• Benefits: Help administer employee benefits programs by supporting annual open enrollment activities, answering questions about benefit plans, processing benefits-related paperwork, and liaising with external vendors for routine benefits administration
• Talent Support: Support our Talent Acquisition team with scheduling interviews, posting roles, and sending candidate offer letters
• Compliance & Risk Management: Contribute to HR compliance efforts by assisting with tracking compliance-related tasks, and ensuring that HR practices align with federal, state, and local employment laws and company policies
• Advisory & Support: Advise employees and managers on HR policies and legal standards, identifying potential compliance risks and solutions
• HR Operations & Systems: Manage HR processes and HRIS tools for new hires, terminations, and record-keeping. Oversee leave administration and monitor HR inquiries for timely guidance on policies and laws
• Data-Driven Decision Making: Use HR metrics to provide insights and inform decisions, tracking key performance indicators in collaboration with the People Operations manager
• Training & Development: Stay updated on HR best practices and employment law, sharing knowledge with the team to ensure compliance and foster growth
• Special Projects: Participate in projects aligned with the HR department’s strategic goals

Benefits

• ���� Remote First Policy
• ���� Medical/Dental/Vision Insurance
• ���� PTO & Holidays
• ��� Life Insurance