Intake Specialist

Summary

Join NOCD, the #1 telehealth provider for OCD treatment, as a Member Advocate to provide an extraordinary customer experience and sell tele-therapy services. This is a goal-oriented team environment at a fast-growing company where we are all united in providing a top-notch patient experience.

Requirements

• Must be perceived by the patient to be caring, courteous, professional, competent, and able to communicate effectively and with empathy
• Enhance the reputation of NOCD by creating a positive customer experience
• Demonstrate consistent, excellent customer service with both internal and external customers
• Demonstrate effective communication and interpersonal relation skills

Responsibilities

• Provide inside sales of tele-therapy services
• Appointment coordination
• Registering and scheduling of therapy appointments
• Post-sales support

Benefits

• Challenging, and engaging startup environment with an outstanding, mission-driven team atmosphere
• Shift: Thursday through Monday (off Tuesday/Wednesday)
• Weekday hours (Monday, Thursday, Friday): 11:30 AM - 8 PM CT
• Weekend hours (Saturday/Sunday): 9 AM - 5:30 PM CT