Program Manager

Summary

Join Pavilion Payments as an experienced Program Manager to lead cross-functional projects, drive project execution, and ensure timely delivery of business-critical initiatives.

Requirements

• Minimum of 4+ years of experience in program management
• Minimum of 8+ years of experience in project management
• Proven ability to lead cross-functional teams, manage multiple stakeholders, and drive collaboration in a matrixed environment
• Proficient in project management methodologies (Agile, Scrum, Waterfall), with experience in managing complex, large-scale projects from conception to deployment
• Strong analytical and problem-solving abilities, with a track record of managing risks and resolving project challenges in a dynamic, fast-paced environment
• Strong understanding of payment processing systems, including card networks, ACH, SWIFT, mobile payments, gateways, and fraud prevention tools
• Excellent verbal and written communication skills, with the ability to influence, negotiate, and drive decisions at all levels of the organization
• Experience managing budgets, timelines, and resource allocation effectively
• Hands-on experience with project management tools such as Jira, Azure DevOps, Asana, Microsoft Project, Smartsheet or similar platforms

Responsibilities

• Own and manage the overall program lifecycle, including initiation, planning, execution, monitoring, and closing of payment-related projects
• Work closely with executive leadership to ensure all projects align with company strategy and business objectives, particularly around scalability, security, and compliance in payment processing
• Collaborate with cross-functional teams including product management, engineering, legal, operations, and finance to ensure project success
• Proactively identify, assess, and mitigate risks related to timelines, resources, and deliverables across multiple projects
• Oversee the financial and human resources allocation for engineering, ensuring efficiency and cost-effectiveness
• Lead initiatives to streamline processes, improve efficiencies, and promote best practices within payment operations
• Drive change management initiatives to ensure successful adoption of new processes and systems within the organization

Preferred Qualifications

• PMP, PgMP, or other relevant project/program management certifications
• Working methodology experience using Agile