Remote Sales Development Representative

Summary

Join our team as a Sales Development Representative to identify and qualify sales opportunities for APM software field sales organization.

Requirements

• Fluent proficiency in French is required
• College diploma/university degree required. Equivalent Military experience will be considered

Responsibilities

• Qualify leads and prospects based on defined criteria
• Profile assigned accounts and drive outbound prospecting to generate new business
• Must call into senior IT management at Fortune 1000 as part of lead development and qualification
• Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools
• Develop an understanding of the account’s business issues and other relevant information
• Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences
• Educate prospects about Dynatrace enterprise solutions
• Use CRM-Salesforce.com to track activities
• Attend weekly territory forecast meetings and update team on progress of identified activities
• Work to meet defined metrics goals
• Provide input to marketing including feedback on quality of leads from marketing programs

Preferred Qualifications

• Understanding of IT operations management solutions a plus
• Experience using a CRM preferred, specifically Salesforce.com
• High level of commitment to exceptional customer service and relationship build
• Strong written and verbal communication skills
• Strong problem solving, organizational and interpersonal skills
• Ability to work both individually and in a team environment
• Self-motivated with the ability to work in a fast paced and constantly changing environment