Remote Sales Engineer

Summary

Join JumpCloud's rapidly expanding Pre-Sales Engineering team as a technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform.

Requirements

• Excellent written and verbal communications skills
• Ability to make the complex simple
• Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
• Comfortable with public speaking
• Desire and ability to learn new complex concepts
• Drive to help move prospects through sales process
• 2-5+ years experience in technical sales role or equivalent
• Strong technical acumen; must be able to understand complex IT challenges and align them to JumpCloud solutions
• Strong presentation skills, ability to conduct product demonstrations

Responsibilities

• Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
• Providing tailored product demonstrations
• Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
• Support direct and partner sales teams with product related questions and skill development
• Building relationships with partners through technical enablement and co-selling
• Assist prospects with setup and configuration of time based trials
• Provide technical Q&A to prospects as they progress through trial
• Assess prospect readiness to enter a formal sales cycle
• Understand implementation best practices to advise on the quickest customer time to value
• Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
• Provide evaluation framework for prospects to follow in their POC

Preferred Qualifications

• Knowledge of IT, Cloud, SaaS technologies
• Understanding of network architecture
• Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
• Familiarity with MDM, RMM, or similar endpoint solutions
• Familiarity with MFA technologies such as TOTP, WebAuthn
• Experience configuring and deploying identity and/or directory solutions
• Experience with scripting languages, PowerShell preferred
• Experience with both direct and channel/partner sales cycles
• Experience with MEDDIC Sales Methodology

Benefits

• Approximate annual compensation range for this role, depending on individual candidate level and experience, is $125,000 - $165,000, including base salary and any related bonuses or commissions
• Comprehensive benefits package
• Several medical plans to choose from including a high deductible HSA plan with employer contribution
• Two dental plans
• Vision insurance
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Short- and long-term disability
• Life insurance
• 401k savings plan with match
• Flexible paid time off policy