Remote Sales Engineer

Summary

Join JumpCloud's rapidly expanding Pre-Sales Engineering team as a remote technical trusted advisor. You will provide consultative support to organizations evaluating the JumpCloud platform, deliver tailored product demonstrations, and uncover customer challenges. Responsibilities include supporting sales teams, building partner relationships, assisting with trial setups, and assessing prospect readiness. The ideal candidate possesses excellent communication skills, strong technical acumen, and 2-5 years of experience in a technical sales role. JumpCloud offers a competitive salary, comprehensive benefits, and a flexible work environment.

Requirements

• Excellent written and verbal communications skills
• Ability to make the complex simple
• Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
• Comfortable with public speaking
• Desire and ability to learn new complex concepts
• Drive to help move prospects through sales process
• 2-5+ years experience in technical sales role or equivalent
• Strong technical acumen; must be able to understand complex IT challenges and align them to JumpCloud solutions
• Strong presentation skills, ability to conduct product demonstrations

Responsibilities

• Act as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
• Provide tailored product demonstrations
• Uncover customer pain points and challenges and aligning JumpCloud solutions to those challenges
• Support direct and partner sales teams with product related questions and skill development
• Building relationships with partners through technical enablement and co-selling
• Assist prospects with setup and configuration of time based trials
• Provide technical Q&A to prospects as they progress through trial
• Assess prospect readiness to enter a formal sales cycle
• Understand implementation best practices to advise on the quickest customer time to value
• Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
• Provide evaluation framework for prospects to follow in their POC

Preferred Qualifications

• Knowledge of IT, Cloud, SaaS technologies
• Understanding of network architecture
• Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
• Familiarity with MDM, RMM, or similar endpoint solutions
• Familiarity with MFA technologies such as TOTP, WebAuthn
• Experience configuring and deploying identity and/or directory solutions
• Experience with scripting languages, PowerShell preferred
• Experience with both direct and channel/partner sales cycles
• Experience with MEDDIC Sales Methodology

Benefits

• Several medical plans to choose from including a high deductible HSA plan with employer contribution
• Two dental plans
• Vision insurance
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Short- and long-term disability
• Life insurance
• A 401k savings plan with match
• Flexible paid time off policy