Remote Sales Operations Analyst

Summary

Join the team as Twilio’s next Sales Operations Analyst.

Requirements

• Highly communicative and can work in a team to support the wider goals of the sales function
• Experience working with G Drive and fluent in Google Docs, Google Sheets and Salesforce
• Previous sales experience is necessary and a strong business acumen
• Organisational skills are important and the ability to work in a fast paced environment

Responsibilities

• Support the Strategic Account Executives to be more efficient in hitting quota
• Assisting Account Executives with numerous activities and processes along the entire sales cycle
• Prepare Pricing and Deal Structure, use and master internal pricing tools
• Engage with client stakeholders to ensure Proposal Bill Of Materials (OFs) are correct
• Work with internal stakeholders to ensure all aspects throughout the sales process are smooth (Deal Desk, Contracts, Legal, Pre-Sales, Security requests) and to ensure the BOM and Contracts are accurate
• Manage prioritization of key deals with Sales Management
• Update / Oversee CRM records of accounts
• Support AEs to understand customers current usage and improvement opportunities (Monkey Analytics for existing customers)
• Support the AEs with administrative tasks linked to billing, invoicing and support

Benefits

• Generous time-off
• Ample parental leave
• Wellness leave
• Healthcare
• A retirement savings program