Senior Account Manager, Social Growth Marketing Team

Summary

Join our team as a Senior Account Manager, Social at DEPT®, where you'll be responsible for paid social performance, client management, and project management. You'll work with vendor reps and senior team members to develop strategies and manage client portfolios. With a minimum of 4 years of paid social experience, you'll be comfortable with budgeting, bidding, and testing methodology.

Requirements

• A minimum of 4 years of paid social experience
• Proven prior work experience presenting findings and making recommendations for account optimizations to internal or external clients
• Strong analytical and reporting skills and be proficient in Excel
• Strong written and verbal communication skills

Responsibilities

• Maintaining an advanced understanding of primary paid media channels and how they fit within the funnel – to include Meta/Instagram, TikTok, Snapchat, Pinterest, LinkedIn
• Driving account strategy geared towards achieving or exceeding client efficiency and growth goals
• Developing and executing the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets
• Quantifying and prioritizing initiatives that will have the greatest impact on account performance
• Driving the creation of client roadmaps, testing plans, reports/dashboards, and QBRs/FBRs to meet client needs
• Managing the performance of designated client portfolio to client performance goals and practicing good stewardship of client budgets
• Writing, reviewing and ensuring that agendas meet client needs for status calls and adhere to all important and upcoming management updates
• Effectively leading client calls, speaking to completed projects, performance, and planned initiatives/long-term optimization strategy
• Ensuring all account management efforts go through a QA process and are executed/delivered error-free
• Owning the relationship between DEPT® and dedicated platform reps (i.e. Google, LinkedIn, etc.). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc
• Owning the paid media strategic roadmap on all accounts and supporting the Account Lead to help in coordinating initiatives with growth teams for the holistic client roadmap
• Manage at least one direct report, working closely to develop this team member's skills while efficiently helping to move the accounts forward

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave