Remote Systems Engineer

Summary

Join IntelliDyne as a Microsoft Systems Engineer in Washington, DC, supporting and maintaining client Information Systems in a distributed environment.

Requirements

• 7+ years of relevant networking/systems experience
• 1 of the following certifications: M365E/X, VCP, CCNP, LPIC or Linux+
• Bachelor's Degree in networking, systems engineering or similar field
• Top Secret clearance
• Advanced knowledge of server- and PC-based hardware and operating systems
• Advanced knowledge of back-end software and systems such as VMware, Windows Server, SQL Server, Active Directory, ADFS, IIS, .NET Framework, DNS, DHCP, Microsoft DFS-N and Group Policy
• Detailed knowledge of Windows server setup, deployment, and maintenance
• Working knowledge of CIFS, NFS, PKI, SSH and FTP/SFTP
• Good technical problem solving and interpersonal skills
• Able to work in a fast paced, team environment
• Excellent written and verbal communication skills required
• Highly motivated, detail-oriented team player with a positive attitude with the ability to work independently
• Solid understanding of general system and application security best-practices
• Commitment to the successful achievement of team and organizational goals through a desire to participate with (and receive help from) other members of the team
• General familiarity with PowerShell, Windows Fail Over Clustering

Responsibilities

• Installing, upgrading, configuring, managing and implementing Microsoft Windows operating systems and servers
• Providing technical support for staff and users of back-end systems
• Create and maintain documentation related to troubleshooting, system configurations, internal IT procedures, and end-user procedures
• Work tickets assigned via IT Service Management software, and provide senior-level support for calls and issues received via the Help Desk
• Review event logs and take corrective action as required
• Respond to alerts and emergencies when necessary
• Work with IT and other business units to ensure consistency of all server and application systems’ disaster recovery operations, including replication and backup
• Research, test, implement, or collaborate with team members during implementation projects to meet business objectives, as necessary
• Manage and maintain Microsoft Application Servers: IIS, SQL Server, SharePoint
• Provide support for the services themselves as well as the products and services that rely upon them
• Manage and maintain Windows core infrastructure services including Active Directory, DNS, DHCP, PKI, Group Policy and login scripts
• Maintain, test, configure, and install application software, operating systems, and system management tools

Preferred Qualifications

• Experience with Veeam Backup preferred
• Experience implementing DISA STIG for operating systems, sub-components and applications preferred
• Experience supporting load balanced web servers preferred

Benefits

• Inclusive and supportive work environment
• Competitive compensation package
• Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing
• Medical, dental, vision, 401(K) with company match
• Flexible Paid Time Off Program
• 11 holidays
• Paid parental leave
• Military leave
• Government shutdown leave
• Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards
• Wellness and mental health benefits
• Commuter benefits
• Flexible work options