Remote UX Researcher

Summary

Join our Research Team at Tripadvisor as a UX Researcher and contribute to user-centered design and product improvements that impact millions of travelers worldwide.

Requirements

• BA/BS degree in Psychology, Human-Computer Interaction (HCI), Behavioral Sciences, or a related field
• 2+ years of experience conducting user research or in a related role
• Familiarity with both qualitative and quantitative research methods (e.g., interviews, surveys, usability testing)
• Attention to detail when analyzing data
• Proficiency in organizing and analyzing research data
• Effective verbal and written communication skills, with the ability to tailor messages to different audiences
• Proactive and collaborative mindset; eager to engage in cross-functional teamwork

Responsibilities

• Assist with research efforts focused on feature areas to ensure alignment with user needs
• Translate user pain points into compelling narratives and present them to the team to influence feature direction
• Develop clear and concise research briefs aligned with project goals
• Select appropriate methodologies (e.g., usability testing, interviews, surveys) to answer key research questions
• Prepare research materials independently and collaborate with team members to finalize plans
• Execute research using the right tools and ensure smooth project management
• Organize qualitative and quantitative data with precision and attention to detail
• Structure data to directly answer research questions and begin to merge insights from different sources
• Identify and engage stakeholders early, gathering input on research approaches
• Balance feedback from team members with manager guidance, ensuring research findings are accurate and well-interpreted
• Present insights clearly and concisely in meetings, tailoring messages for different audiences
• Create presentation materials that convey key messages with effective information hierarchy
• Actively participate in discussions, brainstorming sessions, and cross-team initiatives
• Maintain a positive team atmosphere and offer support to colleagues as needed

Benefits

• A collaborative and inclusive work environment
• Opportunities to impact millions of travelers worldwide
• A culture of continuous learning, with opportunities for professional development and growth