Revenue Operations Analyst

Summary

Join NovoEd's Revenue Operations team as an Operations Analyst and contribute significantly to a rapidly expanding startup. This immersive role involves automating processes, integrating systems, providing end-user support, and analyzing data to optimize performance. You will develop and maintain documentation, troubleshoot systems, and collaborate with various teams. The ideal candidate possesses strong analytical and communication skills, experience with Salesforce administration, and a proven ability to manage projects effectively. This position offers the chance to influence company trajectory and work in a dynamic, collaborative environment.

Requirements

• Minimum of 3+ years of experience in Revenue Operations, Marketing Operations, Financial Operations, or similar roles within a high-growth company
• Experience as a Salesforce administrator
• Strong quantitative skills and the willingness to dig into the data
• Systems expert with deep understanding and experience with integrations and data management best practices
• Experience with data visualization
• Working cross-functionally to support all stakeholders
• Excellent communication skills, both written and verbal, with the ability to present insights
• High proficiency with Excel/G-sheets including the ability to pull and organize data and build analysis
• Strong project management ability with attention to detail
• Problem solver who can help identify projects that help automate manual processes

Responsibilities

• Develop and maintain documentation for applications, processes, and procedures
• Automate data transmission between systems for seamless integration
• Analyze data trends to optimize performance and produce actionable insights
• Create various reports to support data-driven decisions
• Manage and maintain existing platforms, implementing updates based on evolving business needs
• Collaborate with the RevOps team and other departments to ensure the tech stack aligns with stakeholder needs, fostering efficiency and effectiveness
• Drive the development of scalable, automated solutions to streamline processes and enhance operational efficiency through automation

Preferred Qualifications

• Familiarity with tools such as Hubspot, Gong, Tableau Outreach, 6sense, ChurnZero, etc. is a plus
• Exposure to startup environments