Revenue Operations Analyst

Summary

Join Smartcat's growing team as a Revenue Operations Analyst/Associate and play a key role in optimizing go-to-market processes, driving efficiency through automation, and supporting strategic revenue initiatives. You will support and enhance the Deal Desk process, maintain and optimize the CRM (Hubspot), serve as first-line CRM support, drive process improvements across Sales, Marketing, and Customer Success, and support new tool rollouts. This role requires 2+ years of experience in Revenue Operations or a similar role in a SaaS environment, hands-on Hubspot experience, strong analytical and problem-solving skills, and a passion for AI and automation. Smartcat offers a fully remote work environment, the opportunity to innovate within a $100 billion industry, and the chance to be part of a rapidly growing company.

Requirements

• 2+ years of experience in Revenue Operations, Sales Operations, or a similar operational role in a SaaS environment
• Hands-on experience with Hubspot; familiarity with other tools (e.g., CPQ, Salesforce, Gong, Outreach, Chili Piper etc.) is a strong advantage
• Genuine interest in data and the ability to analyze and extract actionable insights
• Naturally curious, with a desire to understand how things work and how to make them better
• Strong analytical and problem-solving skills
• Passionate about AI, automation, and operational excellence
• Self-starter who thrives in fast-paced, high-growth environments; ability to manage multiple projects simultaneously

Responsibilities

• Support and enhance the Deal Desk process to ensure pricing, approvals, and contracts are efficient and scalable
• Maintain and optimize our CRM (Hubspot), ensuring data quality, consistency, and usability for GTM teams
• Serve as the first line of support for internal CRM and deal management requests
• Drive process improvements across Sales, Marketing, and Customer Success with a focus on automation and revenue impact
• Support the rollout of new tools and processes and contribute to user enablement and adoption

Benefits

Fully remote team