Revenue Operations and Process Optimization Specialist

Summary

Join Hypergen and Kuki Strategies as a RevOps Specialist to optimize CRM systems and automate processes. You will streamline sales, marketing, and customer success operations using HubSpot/SalesForce, Zapier, and Make. This role is crucial for driving efficiency and revenue growth through innovative strategies and seamless integrations. You will analyze workflows, manage data, collaborate with clients, leverage automation tools, support marketing efforts, analyze performance, and provide training. The ideal candidate has experience in revenue or sales operations, particularly in B2B SaaS, and proficiency in CRM platforms and automation tools.

Requirements

• Previous experience in revenue operations or sales operations, preferably in a B2B SaaS environment
• Proven experience in marketing, including building nurturing campaigns and sequences
• Proficiency in CRM platforms, particularly HubSpot or SalesForce
• Experience with automation tools such as Zapier and Make
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights
• Excellent English communication skills with the ability to engage effectively with clients
• Proven ability to work independently and solve complex problems

Responsibilities

• Process Optimization: Analyze and refine clients' workflows to eliminate bottlenecks and enhance efficiency across sales, marketing, and customer success operations
• Data Management: Ensure the accuracy and consistency of data within CRM systems and other platforms; develop and maintain comprehensive reporting dashboards to monitor key performance indicators
• Cross-Functional Collaboration: Work closely with client teams to align strategies, share insights, and implement best practices that drive revenue growth
• Technology Utilization: Leverage tools such as HubSpot, SalesForce, Clay, Zapier, and Make to automate processes, manage lead routing, and optimize CRM performance
• Marketing Support: Work with marketing teams to create nurturing campaigns that engage prospects and clients
• Performance Analysis: Conduct in-depth analyses of sales and marketing metrics
• Training and Support: Provide guidance and training to client teams on optimized processes and the effective use of CRM and other tools

Preferred Qualifications

Familiarity with platforms like Pipl, Instantly, and Clay is an advantage