Revenue Operations Associate

Summary

Join Mercury's Revenue Operations team and play a critical role in the success of the go-to-market organization. You will be responsible for building and shaping the operational function, connecting cross-functional workflows, and serving as the technical backbone for revenue-generating teams. This strategic, high-visibility role involves defining key sales metrics, designing and implementing 0-1 initiatives, managing Salesforce and other revenue tech stacks, identifying inefficiencies, and creating lead scoring models. You will partner with the data team to ensure data integrity and work cross-functionally with key stakeholders. Mercury offers a competitive total rewards package including base salary, equity, and benefits.

Requirements

• Have 6+ years of experience at a B2B SaaS company in a sales operations, revenue operations or business systems admin role (FinTech experience a plus but not required)
• A deep understanding of Salesforce, Salesloft, LeanData, and Gong. You’re ready to roll up your sleeves to debug issues, optimize processes, and drive best practices
• Have hands-on experience integrating with Marketing Automation tools like Marketo, Hubspot, Customer.io
• Have experience creating and managing Lead and Account enrichment flows to support data accuracy and scalability
• Be a SQL wizard - have a passion for turning noisy data into meaningful insights - leveraging SQL or BI tools
• Be comfortable working cross-functionally with key stakeholders across GTM teams
• Have a passion for GTM playbooks to help equip our teams with actionable insights to drive consistency and success
• Have strong organizational skills with a knack for managing multiple projects, timelines, and competing priorities

Responsibilities

• Define and analyze key sales metrics to inform our go-to-market strategy
• Design, build and implement foundations for a variety of 0-1 initiatives within the Revenue Operations function
• Create and manage Salesforce reports and dashboards that provide actionable insights into business performance and uncover new growth opportunities
• Manage the CRM platform and other revenue tech stacks, ensuring proper utilization and data integrity including Customer.io, LeanData, Clay and other enrichment tools
• Identify inefficiencies and process bottlenecks, and implement solutions that drive continuous improvement in revenue operations
• Create, build and launch a scalable MQL to SQL Lead Scoring model in addition to shaping our Account Scoring framework
• Partner with the data team to ensure the integrity and accuracy of data, enabling effective reporting and decision-making for revenue-generating activities

Preferred Qualifications

FinTech experience

Benefits

• Base salary
• Equity (stock options)
• Benefits