Revenue Operations Manager, Salesforce Administrator

Summary

Join Polycam, a company democratizing 3D capture technology, as a Revenue Operations & Salesforce Administrator. Collaborate with Sales, Customer Success, and Account Management teams to optimize revenue operations and drive organizational success. Leverage your Salesforce expertise to support strategic planning, streamline processes, and deliver valuable insights. This role requires managing Salesforce configuration, analyzing pipeline metrics, developing reports and dashboards, automating sales processes, and tracking financial performance. Polycam offers a competitive salary and comprehensive benefits.

Requirements

• 3+ years of comprehensive Salesforce experience, with certification
• Proven track record in SaaS sales operations and revenue management
• Demonstrated expertise in Deal Desk processes
• Proficiency in JavaScript/TypeScript for developing application features, including making API calls to Salesforce and integrating Salesforce data into applications
• Deep understanding of sales and marketing technology ecosystems
• Exceptional organizational skills with strong project management capabilities

Responsibilities

• Serve as the primary point of contact for Salesforce administration, configuration, and optimization
• Manage Salesforce configuration, user accounts, data integrity, and integrations
• Partner with Sales and Customer Success leadership to analyze pipeline metrics, quota attainment, and forecasting
• Develop reports and dashboards to support Sales, Customer Success and Leadership decision-making
• Implement and troubleshoot system integrations
• Analyze sales pipeline, forecast performance, and track quotas
• Automate sales processes, optimize lead management and post-sale handoff
• Manage team commissions and team enablement
• Track financial performance across QuickBooks and Stripe
• Identify revenue optimization opportunities
• Support forecasting and capacity planning to align with strategic goals
• Execute lead campaigns using Outreach.io and Apollo
• Drive marketing engagement and tracking
• Coordinate contract revisions, vendor setup, and non-standard deal governance
• Conduct security and compliance reviews for deals
• Lead onboarding and enablement for sales teams by training them on Salesforce and integrated tools

Benefits

• Comprehensive medical, dental, vision, and life insurance
• Health and Dependent Care FSAs
• 401(k) plan
• Biannual field trips to unique sites across the nation